Hi all, Today I was travelling with my Interrail Global Pass 1st class from Dusseldorf, Germany with Thalys to Paris. My plan was to take the connection to Marseille where I had booked a hotel. When the train manager was checking my ticket, he stucked at my reservation which I did for 1st class Premium via B-Europe. He advised that my reservation is only valid with special abonnement cards which you can buy in France but is NOT valid with Interrail. My reservation shows “Pass Premium” and that’s not valid.That’s the reason he has the right to refuse my ticket and let me pay for a complete new ticket. After talking to his co-worker it would be okay if I take a seat in 2nd class instead.I told him that I never had problems with any reservations in TGV, Eurostar and ICE. But anyway, I felt like I was travelling illegal and the staff was extremely unfriendly. All people were looking at me as I would travel illegally for real - very embarassing and shameful to be honest. I never travelled w
Hi everyone, I own the Interrail Global Pass and unfortunately I have an issue with the Interrail reservation page. Everytime I’m searching for a trip and available trains, I’m not receiving any output. The page is loading and no train is appearing. After a few hours it’s working for a few minutes. I’m really upset and it’s too hard for me to find or make any reservation.Hope that someone has a solution for this issue. Many thanks in advance!
Hi all,When trying to add a manual entry in the mobile pass everything seems fine. I can add this journey into my pass to create the QR code for the respective day.After a while when I open the app again, the journey in My Pass disappears. In addition all relevant information are missing when checking in My Trip.How can I solve this issue? I don’t want to get in touch with problems once the staff is checking my pass but the trip isn’t in place. See screenshot below which only shows “Label Label”.Thanks!
Hi everyone, I have an Interrail Global Pass and a BahnCard 100 in Germany which allows me to use any (highspeed-)train in Germany. As you all know, I have only 1 Outbound/Inbound journey. My understanding is that until any border, i.e. France, my BahnCard 100 covers the journey. From this border in the other country the Interrail Pass covers my journey. Does anyone know if I’m correct? How can I manage this with my mobile pass to avoid having an inbound/outbound journey? As soon as I capture a German train station, 1 outbound journey is being used. Looking forward to receive some support on that :)
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