I am experiencing issues adding my trip to the pass; it states it’s not valid in all countries.I got a Benelux pass, travelling from Enschede (Netherlands) over Amsterdam to Brussels.Always when I want to active the journey of a trip to get the QR Code, it gives me an error message saying: „your pass isn’t valid in some of these countries“.I also tested other trains; it doesn’t let me add any trips to my pass. FAQ wasn’t a help either, as well as the customer service.Can someone help me here or has similar issues?
I am experiencing trouble adding my trip to the pass; it states it’s not valid in all countries.I got a Benelux pass, travelling from Enschede (Netherlands) over Amsterdam to Brussels.always when I want to active the journey of an trip to get the QR Code, it gives me an error message saying: „your pass isn’t valid in some of these countries“.I also tested other trains; it doesn’t let me add any trips to my pass. FAQ wasn’t a help either, as well as the customer service.Can someone help me here or has similar issues?
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