Hi everyone, I have already made reservations for the trains for my travel route, only now, by double checking, it tells me that the Brussels-Midi - Amsterdam Centraal route is mandatory. When I bought the reservations it said it wasn't. Can anyone tell me which are the mandatory routes and which are not? my journey is: London-Amsterdam on 07/08 at 08: 26-16: 14. Amsterdam-Berlin on 09/08 at 20: 30-05: 36. Berlin-Prague on 13/08 at 09: 16-13: 35. Prague-Munich on 15/08 at 07: 38-13: 18. Please help me that I can't understand.
Hi everyone, I was trying to book seats for me and my friends for the Munich-Bologna route. But when we try to select it to pay, it tells us that it is not available. Anyone know why these problems arise?
Hi, around April I had found a route on 09/08/2022 from Amsterdam to Berlin at 22:34 but now it is no longer available. How can I now that I have also purchased the pass and planned my itinerary? will they put it back?
Hi everyone, I contacted the customer a week ago, but I still don't receive emails from them, I need to know as soon as possible if they can send me the paper pass with the right data.
Hi, we are a group of 13 guys, we all ordered the paper global pass but a friend of ours arrived with the wrong surname, how do we get one to be sent with the right name and surname? we are waiting for answers, thanks.
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