I recently bought 8 passes in 2 separate orders and I have 2 trips in my account in the interrail.eu website (that were created automatically). (I am NOT using the Rail Planner app) What I want is to merge those 2 trips into 1 so that I can have all 8 travelers in one trip.I tried to do that by adding travelers to one of the trips, but I always get the error “Your Pass cover number doesn't look right”. I have tried there the pass cover number I see on the back of my pass cover, which starts “I” followed by 8 digits. I also tried the order number that starts with “IN”. Both have failed with the same error.My question is: How can I add all the travelers to 1 trip in your website?Can it be that 1 traveler can only be in one trip? For solving this I tried deleting one of the trips but the website does not let me do that :( Can someone help me achieve what I need? Thank you in advance.
I just called renfe and made a seat reservation for me and my children (all with interrai passes). The operator gave me a code, called something like Locator number, and told me I need to find it in the interrail site to pay for the seat reservations.They also said they will send the code to my email.1 - Does anyone know where can I add this Locator number in the interrail site? Has anyone some experience with renfe and this way of booking seat reservations?2 - What are best practices when the seat reservation is not possible to do in the interrail site? Neither on deutsche bahn site and neither on scnf or renfe… etcI did not get any email from them… now I am afraid there is no seat reservation and I will miss this connection :(Thank you in advance for any help.
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