Hi everyone. I leave tomorrow Switzerland so I am finally ready to activate my pass. I went to go activate it and it asked for my passport ID number. When I put it in, it keeps telling me that something went wrong. I leave tomorrow morning and I’ve already made all my reservations. Please help! I am desperate I don’t know what it’s not working.
I just wanted to let everyone know I have never experienced such a horrible site. This is absurd; the fact that I am not able to book my seat reservations smoothly is horrible. I will NEVER be referring Eurail to another person so as not to put them through the hell I have gone through. I am unable to book anything because this site is trash. There is no customer service whatsoever to help you and the fact I have to go to a community forum of a bunch of other confused people is disgusting. I would honestly cancel my ticket if my friend hadn’t already successfully (after 1.5 hours) gotten her reservations booked. HORRIBLE SERVICE AND WORST SITE EVER! Will never be booking through this scam again .
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