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login to my account

  • 21 July 2021
  • 3 replies
  • 57 views

Hello,

I can't connect to my account from my computer, is this normal? 

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Best answer by Nanja 22 July 2021, 18:03

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3 replies

Userlevel 7
Badge +8

Hi, please contact our Customer Support team here. They can assist you further. Cheers, 

Hey,

 

Today it’s ok thank’s. 

But I don’t the same information between website and Rail planner in my phone. In the website I have 2 trips one the Master (and after that I have duplicated to add my friends) but in my phone I just see the Master trip. 

How can I do it? 

Thank’s ;)

 

Userlevel 7
Badge +9

Difficult to say without more information. I'm assuming this is your account on the Interrail website. Do you see an error? If so, what error? Can you post a screenshot?

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