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[URGENT]e ticket missing in the reservation email, travel tomoz

  • 14 September 2021
  • 3 replies
  • 42 views

Hi folks,

I know this is a known issue. I booked my reservation thru the self service. While I received the confirmation email, there's no eTicket attached. I'm traveling tomorrow so this is kinda urgent. I wonder if there's a easy way to contact the customer service or community manager. They claim to get back to me in 7 days.

 

Cheers!

 

Yichen

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Best answer by Nanja 14 September 2021, 13:13

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3 replies

Hi Lyichen, sure! Can you provide me with your email address and order number via a private message. We can look into it right away and send the tickets so you are all settled for your trip tomorrow :smile:

Cheers! I dropped you a message earlier. Please have a look at it.

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Hi Lyichen, sure! Can you provide me with your email address and order number via a private message. We can look into it right away and send the tickets so you are all settled for your trip tomorrow :smile:

@Nanja wonder if you could help me out?

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