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MACRight on track

posted in Ask a question

FR and TGV Reservations

Hello all, we are a party of 3 (2 adults and a 16 yo child) from Indonesia. We plan to buy Eurail Global Pass for our June-July Europe trip. I need your help about reservations for FR and TGV Train within Italy, and from Milan-Paris, also Paris-Frankfurt. How can I do it? Can I have my friend who lives in Germany to do the reservation for us? If yes, please tell me how.Is it better to buy mobile Eurail Global Pass now, or later when I arrive at Rome? But I am afraid if we do it later, the reservation is already full since the time is already near and we have the fixed date for our itinerary. All the accomodations have been booked too.To make a train reservation, I think we need to have Eurail already, don’t we? I do appreciate all the suggestion and help. Thank you so much in advance. Regards, Mer

2 months ago

DanfamRight on track

asked in Ask a question

Interail Global Pass error in the Pass

I am having problems with the Interail App whilst trying to create a ticket. The whirly Your Tickets are Loading is not stopping. Can anyone help?

2 months ago

melody08New aboard

posted in Ask a question

Travel to several cities in one travel day

Hi everyone,so I’m planning to travel from Zurich to Innsbruck and Vienna in one day/same day. Can I do that with my one travel day? or should I activated the travel days I have for each City or Country that I wanted to visit even tho I travelled in a same day? and I also have a plan travelling from Zurich to Titlis. can I use the interrail ticket? or should I buy a normal ticket instead?btw I’m going to use Global passthank you in advanced

2 months ago

CornNew aboard

asked in Ask a question

Eurostar reservation available?

Hey all,I'm planning a trip to Scotland from 19th until 30th of April this year. I will only buy an Interrail ticket if there are still reservations available for the Eurostar. I would be very grateful for anybody checking, if there are reservations available for the Eurostar on the 19th April to London (starting from Paris or Brussels) an back on the 30th of April.Thank you!

2 months ago

Mireille VCommunity Manager

published in News and announcements

Journey information issue affecting iPhone users (March 30)News

Following an update, we were made aware that iPhone users may be experiencing an issue when displaying their Pass on the Rail Planner app. Journey information may be missing from the section under the mobile Pass QR code in the app.We have reached out to our carrier members and their ticket inspectors about the issue and we are currently working on fixing the problem as soon as possible.For any disruptions during your travel, please contact our customer service team via the contact form on our Knowledge Base.If you're not experiencing this issue, please don't update your app until further notice.

2481

2 months ago

AfjusticeNew aboard

asked in Ask a question

Train from Switzerland to Italy reservation must be printed?

I will be traveling from Switzerland to Italy on a EuroCity train soon. I read somewhere that in Italy you need printed tickets for cross border journeys. I have a mobile Eurail pass. Since I have a mobile pass and have printed my seat reservations, will this be ok? Or do I need to print and validate something else?

2 months ago

KwelchonsRight on track

asked in Ask a question

Help booking ticket with Pass in Switzerland

Hi, I bought a 4 day Eurail pass and am trying to book my first train ticket. When I go to book on the Eurail mobile app it is not giving me the same options as the SBB site. I am wanting to book from the Zurich airport April 26 at 12:15 to Schaan Bahnhof. On the SBB site it has a 12:15-14:11 option that does not show on the Eurail mobile app. How can I book that ticket?

2 months ago

elliejanelFull steam ahead

asked in Ask a question

What to do in Genova, Italy

I’ll be spending 2-4 hours in Genova (depending which train I decide to catch), and was wondering what anyone who has been would recommend doing there and seeing there. I don’t mind walking and usually opt for the cheapest/free things to do and see. Thanks

2 months ago

barbelouilleKeeps calm and carries on

asked in Ask a question

PetermcmasterKeeps calm and carries on

asked in Ask a question

Travelling during strikes/refunds

Hi folks- Probably a common thread at the moment, but I am travelling next wednesday 5th and Thursday 6th through France. Im meant to be heading into Paris on the Eurostar at 16:22 getting in at 19:57 on wednesday 5th,and Im then meant to be heading on the high speed train from Paris Gare du Lyon to Zurich on Thursday at 07:15. Is it possible to predict whether these routes will be affected? If not and it ends up being wiser to get alternative transport through France, can I get refund on the reservation costs of these journeys? If so, how do i go about doing that? Thanks in advance. Peter

2 months ago

Jule NeNew aboard

asked in Ask a question

Deadline for activating my trip/ first train

Hi (:I bought an Interrail ticket last year and 11.04.23 is the last day I can activate it. However, I can only start from 15.04.23 for three weeks.Does it matter when I make my first trip after I activated the pass on 11. April? Or do I need to add a trip on that day?Thanks for your help :)Julia

2 months ago

Ascot75Right on track

posted in Ask a question

Trenitalia 3 Day Pass - Paris to Verona, Italy NEED SEAT RESERVATIONS

My friend and his two teenage children are traveling from Paris Gare de Lyon to Verona Porta Nuova, Italy on 22 June 2023. They purchased the Trenitalia 3-Day Pass, and need seat reservations for this journey.This site is the only one I've found that has seat reservations for sale, but it's asking for the their Interrail Pass number. They don't have one because they have Trenitalia Pass.What do they do? Dose the Trenitalia Pass number work on this site? Thank you!

2 months ago

elliejanelFull steam ahead

asked in Ask a question

Bologna-Prato bus

This is saying that I need a bus from Bologna to Prato. Is this included in the interrail price, will I need to book (I’ve selected no reservation) and is it easy to find (is it at the station and goes straight to Prato station)

2 months ago

elliejanelFull steam ahead

asked in Ask a question

Florence to Bologna and Pisa

This is the route I’m planning tomorrow: Florence- Bologna, Bologna-Florence, Florence-Pisa. This will all be in 1 day. I’m sure it is, but wanted to double check, this is ok to do on the interrail pass? I know I could skip returning back to Florence but it works out quicker and I will be in pisa at an earlier time.

2 months ago

KwelchonsRight on track

posted in Ask a question

Help with train travel in Switzerland

I am flying into Zurich Switzerland. From there I am taking a train to Liechtenstein for a day, then to Lauterbrunnen and onto Murren where I will be for 4 days, back to Zurich, then Bruges, Brussels and Amsterdam. I am trying to decide if a 7 day Eurail pass would be best or a Swiss Half price pass and then point to point tickets for the rest of the train rides. Any help is greatly appreciated.

2 months ago

elliejanelFull steam ahead

asked in Ask a question

Bologna train station

When looking at a route form Florence SMN to Bologna there are two options for Bologna train station (Bologna city and Bologna centrale). Are these the same or different because when I put in the exact same route, the arrivals time at Bologna city is 25 ish minutes before Bologna centrale. If I want to be in the city centre, is Bologna central the correct station to arrive at?

2 months ago

CaroleKeeps calm and carries on

asked in Ask a question

MILAN TO L9NDON

Is there a route from milan to London without TOO many seat reservations necessary? I want to travel on 25th or 26th April, arriving not too late on 26th if possible. Thanks.

2 months ago

GrunenwaldRight on track

asked in Ask a question

Réservation couchette train de nuit Paris à Vienne

Bonjour, nous souhaitons voyager en Autriche et en Slovénie en août 2023. Je n'arrive pas à réserver un compartiment couchette dans le train de nuit direct qui part de Paris le vendredi soir pour arriver à Vienne le lendemain matin. J'ai le même problème pour revenir (Vienne à Paris) fin août. Est-ce que ces trains ne sont pas encore ouvert à la réservation ? Ou est ce que nous devons trouver un autre train pour se rendre à Vienne ? Merci d'avance pour votre aide !Laure.

2 months ago

Asia CuccuNew aboard

asked in Ask a question

Treni Notturni

Ciao a tutti. Io ho preso un global pass interrail. Vorrei prenotare un treno notturno Svizzera - Amsterdam con carrozza cuccetta.Ho saputo che con interrail c’è una scoutistica, ma come si procede? C’è un codice da inserire al momento della prenotazione per avere lo sconto? Dive si trova questo codice?Grazie

2 months ago

dio77New aboard

asked in Ask a question

Living in Germany for a bit - but not my home country

Can enter and travel out of the same city more often when its not in my homecountry?

2 months ago

SuttonhannoverKeeps calm and carries on

asked in Ask a question

Reservations lugano to strasbourg (via Basel) for first class

Hi All, thanks for the super answers you are providing! At the end of May, my wife and I will take the train from Lugano to Strasbourg (via Basel). It’ll be a weekeday and we’re flexible but prefer late morning. In your opinion, do we need a reservation? Our Eurail pass is first class. I’ve heard from some in the community that you don’t need a res in Switzerland. OBB is selling an 11:00am reservation for about 10 Euros per person. Necessary? Thanks!

2 months ago

Flor Di DioNew aboard

asked in Ask a question

Help about Sabre

Good morning!I´m getting in touch, from the Travel Agency Leex, to ask how we could sell -----, through Sabre.Could you ,please, provide us with an ID?What data of our Company would you need to be able to move forward with the management?I look forward to your comments.Thanks for your attention.Kind regards,

2 months ago

surmKeeps calm and carries on

asked in Ask a question

Reservations within Italy - Milan to Venice, Venice to Rome, Rome to Pompei, Naples to Florence

Hello,What is the recommended website (or alternative method?) to make reservations for train journeys within Italy?Would it be cheaper to do seat reservation at Italian train stations instead of pre-reserving online? Do they have Eurail quotas, so do we face the risk of not being able to reserve seats if we go to the station on the day?Travel period: Late June to mid JulyThe sectors we are going on the train within Italy are:Milan to Venice,Venice to Rome,Rome to Pompei,Naples to FlorenceDo the fast train between these cities always require seat reservations?

2 months ago

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