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David Helmut BrownRight on track

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From italy to Austria

I have a 4 days Global pass and I live in Italy. I want to Travel from Italy to Austria and when I am in Austria I want to Travel a few Days Only in Austria and then go back to Italy. Is this possible?

3 months ago

Tim56494Right on track

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Problem with reservation

Hello everyone, I’m going on a trip with friends during August and we are encountering some issues with the reservation. We are doing a trip from Paris Nord to Amsterdam Centraal and the Interrail app stats that we need a reservation. However, we can’t find any seats neither on the interrail website nor the b-europe one (there’s even 0 train found). Does anyone have an idea how to solve this problem or if we can take the train without reservation (because even with other trains the same day or the day after the reservation is not possible). The second problem we have is that for a trip from Prague to Offenburg. The interrail app stats that a seat reservation is required but on the website it stats that it is not needed. It is a night train, should we do the reservation ? Thank you very much for your help :)

2 months ago

Paul PirnusRail rookie

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Residence in UK - Passport from EU country.

Hi All. I have an issue which has given me quite the headache, and for which Interrail has been completely useless in answering so I thought I would try here. Has anyone recently travelled with Interrail which had a UK residence but was a citizen of another EU country?I am very interested in finding out what constitute as proof of UK residency for train inspectors (especially Eurostar if anyone tried), if the pass says you are UK resident but your passport is from somewhere else from EU or Europe (mine is from Romania). Does anyone know?Many thanks.Paul

2 months ago

Thomas H.New aboard

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No confirmation email for refund request?

I sadly had to change travel plans quite abruptly and submitted a refund request for my pass, it was confirmed and stated to be refunded yet I received no confirmation email?

1 month ago

a.charlotteRight on track

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How to sit together ?

Hi! I need a little help to book seats with my friend. I did a little digging before on this community, but I haven’t found an answer to my problem. But first context:My friend and I won (separately) an Interrail Global Pass thanks to the DiscoverEU contest. We have mobile passes. I tried to add her pass to my travel, in order to be seated next to each other (and also be on the same cabin in a night train). But after I entered her name and her pass number, it said: “We can't add this traveller to your trip because of different pass conditions. You have to book seat reservations separately."But as I mentioned before, we have the EXACT same pass: same type of pass, same validity period (7 days within 1 month), same start and end dates. Do you have any idea why it says that? How can I solve this problem?If it can't work, is there any other way for us to seat together on the trains? Thanks in advance for your help,Charlotte :)

3 months ago

YasamanRail rookie

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Stuck on seat Reservation

Hi everyone,I'm trying to book a journey of Paris to Venice via Milan.Me and my family have 6 x 2nd class Global Passes. When I come to reserve the seats on the first connection (TGV from Paris to Milan) it says only 1st class option is available. Is there an option to pay extra and upgrade on this journey?This is the only direct train for this journey that is valid on euro rail. There are others available, with 4 connections but as we have two seniors in the group, one with limited mobility, I do not want to have ro do that. any help and advice or a direct number to speak to someone would be highly appreciated.thank you

3 months ago

gilitravelKeeps calm and carries on

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Direct trains from Sofia

I am in Sofia but have to be in Zurich in a few days. Our last stop would be Prague. What are the direct trains (smart routes). Mine would be: Sofia ➡️ Bucharest ➡️ Budapest ➡️ Prague

1 month ago

gilitravelKeeps calm and carries on

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Train fully booked

What do I do now?Do I buy a seat on the spot?What is the smartest way?

1 month ago

surmKeeps calm and carries on

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Florence to Nice (France) - reservation with OBB

Greetings!I am having a difficulty in making a reservation from Florence to Nice via OBB site. OBB site says “There are no services available for this section of the journey. You will need another ticket for the section of the journey”, however, it also then list a train, implying that we have to get reservation or a seat by some other meansQ1) Am I not able to book this journey through OBB? Q2) Moreover, After I arrive in Milan or Rome, am I able to physically go to a train station and make this booking?Below are screenshots showing the exact problem. (2 Adults, 2 Youth) On Eurail website, I see the below On OBB site, I see the below. Thank you

3 months ago

NishiRail rookie

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Eurostar cancelled, can't rebook online, customer centre closed help please

Our Eurostar train has been cancelled for Tuesday 28th March. We can't reschedule for that day online as their website is down and as it's the weekend, the Customer Helpline is closed. We have reservations. Can we deactivate this journey in our planner and rebook another train on that day via rail planner without loosing our reservation money (appreciate that we may have to have other seats). We are desperate as we already have accomodation booked in Paris (non-refundable)

5 months ago

Pete BensimonKeeps calm and carries on

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Chris99Rail rookie

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Would like to do round trips from London to Paris. French citizen

Hello there, I’m a French student in London and I would like to know if there is a pass that could help me do round trips from London to Paris during this whole month? I would like to go to Paris at least twice or 3 times starting in March if it’s possible. Is there any mobile pass that I could buy that’ll allow me to do so? Thanks in advance for your answer!

6 months ago

ShazRight on track

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Gothenburg train station to Gothenburg ferry port Stena Lines

Hi , we are in Sweden atm but planning to leave Gothenburg on 18 April 2023 by Stenna ferry to Frederikshavn catching the 18.20 ferry. However our train does not get into Gothenburg until 17.40 that day. Am wondering if that is enough time to get to the ferry? (Not sure how early you have to get to the ferry before it leaves) Also any ideas how to get to the ferry port? Any trains? thanks Shaz

5 months ago

ShazRight on track

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Bedding/sheets in Scandinavia

Hi, this is my first post and we are travelling tomorrow. Eventually on this trip we plan to visit Denmark, Sweden, Finland and Norway. I have seen some places .. hostels and Airbnb … charge for sheets and towels. We are taking towels but wonder if it is necessary to take sheets? Are they expensive to hire ? We are getting very short of space in luggage!

6 months ago

RenaudRail rookie

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not clear

Hello,I'm trying to organise a tour of France (with a possible trip to Barcelona) in March from Berlin (where I live). There are many things I don't understand.1) If I only want to go to France from Berlin, can I take a "One Country Pass"?2) Does my trip to the first destination in France count as a travel day?3) If I want to do a day trip from one place, e.g. go to Bordeaux from Paris for the day, can I plan a return trip?4) Some destinations do not exist on the tripplanner-map (e.g. Brest in Brittany), does this mean that it is not possible to book a ticket for this destination?Thank you for your help!

8 months ago

HodgeRail rookie

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Country of Residence/Passport

Hello, I am rather confused about the country of residence/passport info. I live in the UK and am a UK citizen and also an Irish citizen. I have an Irish passport and don’t currently have an up-to-date British passport. However, it looks like there might be a problem with buying a pass and selecting ‘UK’ as my country of residence but then having an Irish passport as my ID. I’m not sure what I’m meant to do - I could get a new UK passport but it’s annoying to have to buy one solely for the purposes of this …

4 months ago

diego1399Keeps calm and carries on

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Buchs SG to Vienna

Hello, where can I check if there are any seats left for that train?"more info below our timetable. "I can't find this information

4 months ago

FaeranaRail rookie

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Rail strikes and connections

Hello everyone,I'm a first time interrailer and had my first trip (from germany to the uk and back) all planned out when I ran into problems for my trip back due to the announced strikes in great britain.My intended itinerary had me taking a train from Leeds to London on the morning of the 30.3. and then the Eurostar to Paris at 17:31. Since this late train would make getting all the way home quite tight and depending on a lot of connections, so I opted for staying the night in Paris and taking the TGV to Freiburg at 17:25 on the 31.3.I'm travelling with a global pass and have already reserved the Eurostar as well as the TGV.With the now announced strikes I'm unsure how to proceed, as at the moment it looks like there will be a high possibility of no train running on the 30st from Leeds to London (there is no strike timetable yet) so I have no possibility of getting to London in time to get the Eurostar.What possibilities do I have here?I'd rebook to an Eurostar on the 31st, but there

6 months ago

matitidaNew aboard

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Trains in Latvia and Estonia

Hello! I saw on the website that Latvia and Estonia are included in the 33 Global Pass countries. However, when I try to plan my trip on the Rail Planner app Riga and Tallin aren't between the options to choose from. Why is that?

3 months ago

Alina HenzeRail rookie

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urgently looking for an answer and look forward to hearing from you🤗

Heyy,I am currently in France for a year abroad (but have my official residence in Germany). Since I want to visit my family in Germany in May and then return after 10 days, I need two train tickets; from France to Germany and back... I was wondering if I might save by buying a global ticket for 4 days of travel within a month....Does anyone know if this would work?After all, I wouldn't be starting in my country of residence..., but I would still meet the requirement of only two travel days through my country of residence....I will be very happy if anyone can give me an answer soon 🫶🏻Kind greetingsAlinaTranslated with www.DeepL.com/Translator (free version)

6 months ago

Lena1303New aboard

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Stuck in Copenhagen - train cancelled

Hi, me and my friend are currently travelling with an interrail ticket from Bremen to Malmo C. Due to the øresund bridge being closed we are stuck in Copenhagen until at least midnight. Does anyone know if we are entitled to compensation for the hotel room we booked in Malmö or the hotel room we will need to book for tonight in Copenhagen?

7 months ago

surmKeeps calm and carries on

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TGV: 1st class seat cheaper than 2nd class, with a 2nd class Eurail pass?

Hello,I found that the seat reservation on TGV from Nice to Marseille is cheaper for a 1st class reservation than for a 2nd class reservation for Eurail 2nd class pass holders. Is this correct?Screenshot 1 - price Screenshot 2 - Conditions On the screenshot 2, it says “Pass Eurail Upgrade (AE) - 1st class”.. and goes onto say, “...valid if used in conjunction with a 2nd class Eurail pass….”Am I reading this correct? Is this a valid ticket? It confuses me because the first class ticket is cheaper than the 2nd class ticket.

4 months ago

meghollowayRight on track

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Paris Airport to Basel?

Hello!I am new to this forum and new to the European Rail System. I will be traveling with my husband and son to Europe in June for a month. I will have plenty of questions to come, but my first is this. We have purchased Global Passes 1st class. We arrive in Paris at 6:10am and need to go straight to Basel the same day. When I look on the Rail Planner app, I cannot seem to find a train departing from Charles de Gaulle 2 - TGV, which as far as I can tell is where we need to leave from. Can anyone advise me if there is a train that will take us from the airport to Basel?Thanks so much for any help!Meghan

6 months ago

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