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Bonjour, nous souhaitons voyager en Autriche et en Slovénie en août 2023. Je n'arrive pas à réserver un compartiment couchette dans le train de nuit direct qui part de Paris le vendredi soir pour arriver à Vienne le lendemain matin. J'ai le même problème pour revenir (Vienne à Paris) fin août. Est-ce que ces trains ne sont pas encore ouvert à la réservation ? Ou est ce que nous devons trouver un autre train pour se rendre à Vienne ? Merci d'avance pour votre aide !Laure.
Die SNCF teilte mir heute mir heute mit, dass der von mir gebuchte Zug am Montag wegen Streiks ausfällt und ich meine Tickets ohne Zusatzkosten umtauschen könne. Ich habe ja allerdings nur eine Sitzplatzreservierung über Interrail gekauft und kann diese auf SNCF nicht stornieren (da ich sie ja auch nicht dort gekauft habe). Wie kann ich diese auf Interrail stornieren?
Hi,I am planning to use an Interrail ticket this july-august (10 days in 2 months). I have already booked a seat on one of the train legs where this was mandatory (Paris - Hendaye). For others (e.g. in Spain) this isn’t possible online, and for others there were no more seats available, but fortunately I managed to get alternative routes, where seat reservations are not mandatory. In some of the legs, I do get the information in the Interrail planner that making a seat reservation is recommended (not mandatory). For other legs, seat reservations seem neither mandatory nor recommended. My questions are:Can I trust the information in the Interrail planner regarding seat reservations? I mean is it updated?Can I avoid seat reservations if they are not mandatory, or do I risk having to off-board the train if it is full and I do not have a seat, regardless whether seat reservations are recommended or not?I see that a lot has been written on the topic of seat reservations, but I could not fin
⚠️ Athens-Thessaloniki rail services in Greece will be unavailable for the foreseeable futureTrain disruptions
Storm Daniel caused devastating floods in parts of Greece, especially in the Thessaly region. The railway line between Athens-Larissa-Thessaloniki is severely damaged, and it will take a long time before trains can operate again. Roads will be repaired faster; however, no replacement buses are possible for the Athens-Larissa-Thessaloniki rail service. Train service on the Larissa-Thessaloniki part of the line may resume before full service (Athens-Thessaloniki) is reinstated. For the most up-to-date information, please check https://www.hellenictrain.gr/en/announcements and HELLENIC TRAIN ticketing for more details about journeys in Greece.
I booked the train tickets IC 60403 from Amsterdam to Zurich (departing 9August) as part of my Europe trip. The train stopped in a few stations in Germany much longer than the scheduled time, including Frankfurt Hbf, Karlsruhe Hbf and Baden-Baden. The train was stuck at Baden-Baden until it was more than 90 minutes behind schedule, then there was an announcement saying the train would stop there and everyone had to get off. We then get on another train and ended up arriving at the destination Zurich with about 60 minutes delay. I was trying to look for compensation information, but all I found was I can get 25% refund for 60 to 120 minutes delay at departure, instead of a suddenly terminated and delayed train. Also I was required to fill in and print out a compensation form and return it to a Deutsche Bahn Travel Center if I want a refund. This is not possible for me since neither my starting station nor my destination is in Germany, and I will not go to Germany in my trip so I am not
Hello community,We currently are planning to travel to the UK in summer. When going by train on regular tickets over there I remember there are machines for the access to the platforms. The regular ticket usually has got to be put into a slot and the turnstile would open so one can get to the platform.How does that work with the EURAIL Global Pass?Thanks Frank
Meet Kris: a 23-year-old Dutch girl travelling across Europe with Interrail. Diagnosed with Ehler Danlos syndrome, Kris is exploring Europe in her electric-powered wheelchair. With her Instagram and YouTube adventures, she's sharing her adventures to show that travel is possible for anyone.After a 50 hour travel journey i'm replacing my ski clothes at the other side. After traveling through all countries of Scandinavia it was time to travel through the Baltic states. While my wheelchair worked perfect in the extreme winter weather and even in Lapland it suddenly stopped working that well when I arrived in Latvia. My motor broke and without my motor I can't move my wheelchair and can't move myself outside. And there you are, in the middle of Riga, a city with no taxi for wheelchairs, no English speaking train assistance to call and a wheelchair that could stop working every moment. After 2,5 weeks of waiting in a hotel till my new motor should arrive by post, the shipment was canceled.
Hey guys,I've planned a trip to norway at the end of August through Germany, Denmark and Sweden. I planned every train and waited for them to be opened. I look for the trains I want and it says that "the seats reserved for pass holders" are all taken. So does it mean I won't be able to make my trip? Thanks
Duda sobre precios... buenas noches! Quisiera saber si los precios que apsrecen en la sección de reserva de asientos de la página de Eurail solo son por la reserva o incluyen costo del pasaje... (tengo pase global y de paris a Londres me aparece en la sección de reserva de asientos un costo promedio de 67 dlls... ¿ese costo sólo es por la reserva de asientos?)
This is a chronic issue with Interrail staff. Very simply, I cannot fathom how a travel agency can operate with no telephone number, no way of contacting them, no email address. This is at the fringes of legality. All you can do is write to a chatbot that represents the current highest standard in artificial dumbness.Three days trying to get in touch with someone and instead I have to deal with this annoying piece of dumb software that tells me 750 times a day that I have received a confirmation email and a ticket has been created.Can someone send me a phone number or email address? Can I talk to some real person?
Hi all,We are looking for enthusiastic Interrailers to give feedback on our purchase process. In an online session (conducted in English) with 5 fellow travellers we will discuss what you think about it and what we can improve.The session takes place this Wednesday, August 25th from 18:00-19:15 (CET) If you are interested, please let us know by sending an e-mail to firstname.lastname@example.org. With the following details:Name Age Country of residence Number of times travelled with the PassYour feedback and response will be kept confidential. There are only a certain number of places available, so respond soon to guarantee your spot. If you are selected, we will contact you to confirm the appointment and we will share the instructions with you. You need a computer with a camera and will receive a weblink to join the online meeting. Many thanks, Felipe Iturrieta, Customer Service Specialist & Jody Bauer, Research Analyst of Eurail Eurailers don’t be disappointed, a session with Eurail custom
Share your Eurail/ Interrail trip with our new Instagram stickers!Instagram stickers
The only thing better than an Eurail/ Interrail trip is sharing it with your friends and family, right?We love it when you share your Eurail/ Interrail adventures on social media – whether it’s a video of a train window or a cheesy photo with your friends, it’s wonderful to see your experiences!And now, with our new Instagram stickers, you’ll really get the perfect Story. Share your next stop with your followers and make everyone jealous at home. Simply search ‘Interrail’ or ‘Eurail’ in Instagram’s sticker collection and remember to tag us at @interraileu or @eurail. We can’t wait to see where you’re going!
Hi all, I read somewhere that direct trains out of Spain to other European countries aren’t running this year. Is that true? Im trying to get from Barcelona to Paris in may this year, but before i book a reservation, was wondering if they will actually be running.. TIA Peter
Hi! I need a little help to book seats with my friend. I did a little digging before on this community, but I haven’t found an answer to my problem. But first context:My friend and I won (separately) an Interrail Global Pass thanks to the DiscoverEU contest. We have mobile passes. I tried to add her pass to my travel, in order to be seated next to each other (and also be on the same cabin in a night train). But after I entered her name and her pass number, it said: “We can't add this traveller to your trip because of different pass conditions. You have to book seat reservations separately."But as I mentioned before, we have the EXACT same pass: same type of pass, same validity period (7 days within 1 month), same start and end dates. Do you have any idea why it says that? How can I solve this problem?If it can't work, is there any other way for us to seat together on the trains? Thanks in advance for your help,Charlotte :)
Hi Interrailers and Eurailers (to be) ,As this community is here for you, we would like to ask 3 minutes of your time to complete the quick and easy survey below . It is about content you'd be keen to see and your upcoming travel plans in Europe. This will allow us to tailor the community experience to your needs even more. https://bit.ly/3mGOQ3MThanks in advance for providing us with your input!
I am new to this game and I don’t even know what tags are. I have bought a five day pass and I want to travel to Brindisi in Italy in February I would like to take two days in daylight to see the scenery and one week later the same coming back. I hope to travel from Swansea in South Wales. Is this possible. I am on the verge of starting to get old 80 but I am determined to make it. I think it will be easier for me to book the individual trains at the stations. Does anyone think this is possible.? You have my kind regards, David shaw.
Bought pass (France). Useless... cant get reservations... to any location... on any day I try (2 weeks ahead)
How do I deactivate the pass? How can I get my money back.Haven't been able to use it. I see that the train has seats at E26… once I click on it, the fee becomes E48.. and when I proceed to validate and pay… invariably reads “Sorry, something went wrong. Please try again later or find another connection. This connection will be removed from your cart.” I am so frustrated with EURAIL… waste of money and waste of precious time I want my money back. or a solution that works. Please help.
Hi, I bought a 4 day Eurail pass and am trying to book my first train ticket. When I go to book on the Eurail mobile app it is not giving me the same options as the SBB site. I am wanting to book from the Zurich airport April 26 at 12:15 to Schaan Bahnhof. On the SBB site it has a 12:15-14:11 option that does not show on the Eurail mobile app. How can I book that ticket?
My partner had her mobile phone stolen today in Rome. We are halfway through our trip.I would like to add her pass to my mobile. And we do have the pass number. Does anyone have experience of doing this. It would be great to have any feedback before I tryThanks for any help
Hi, me and my friend are currently travelling with an interrail ticket from Bremen to Malmo C. Due to the øresund bridge being closed we are stuck in Copenhagen until at least midnight. Does anyone know if we are entitled to compensation for the hotel room we booked in Malmö or the hotel room we will need to book for tonight in Copenhagen?
Hello friends, I'm from Australia and first time in Europe this coming summer and first time using a 15 day global pass. I managed to reserve seats on Eurail for my first legs from Amsterdam to London then to Paris and added these as travel days but i couldn't reserve Paris to Barcelona train on 26/06. I checked everyday for the last few months and never could reserve any :(. So i bought full price tickets on SNCB website because i didn't want to leave it too late and the trains will be sold out. Should i have done that? I feel like Eurail doesn't work. Even putting in trains from Barcelona to Madrid the reservation doesn't work so I bought tickets on Renfe. My question is do I need to add these tickets i bought via SNCB and Renfe as travel days in my global pass? Any advice will be greatly appreciated.
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