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Christolynn10Rail rookie

asked in Ask a question

Activating Passes

We bought our passes on 4/8/2023 and we have to activate them by 4th July 2024 but we dont land in the UK until 24th July 2024! What do we do?

5 hours ago

KyunRail rookie

asked in Ask a question

How do I recognize the difference between the different class carts (1st class and 2nd class) on German Trains: ICE and Regional Trains?

I heard in Germany, they have different class seats on separate carts. I am mainly travelling on 2nd class, and I am just worried, that I am going to hop on to the wrong cart. Is it easy to differentiate them, looking at the exteriors of the carts, where carts are painted differently, or do they follow some sort of sequence, where front carts are usually 1st class, and back carts are 2nd class?

5 hours ago

KyunRail rookie

asked in Ask a question

Luggage policies on German Trains: ICE, SBahn and Regional trains

Is there limit to how many bags you can bring on board to the German trains? Is there extra fees for bringing luggage?

7 hours ago

KyunRail rookie

asked in Ask a question

is there luggage lockers or storage at Rothenburg Ob Der Tauber Train Station?

Does anyone know if there’s luggage lockers at Rothenburg Ob Der Tauber Train Station? I am visiting Rothenburg from Wurzburg, and I am staying there for a day, then returning back to Wurzburg next day. The place I am staying doesn’t offer luggage storage, and I check in late, so I was thinking of leaving my luggage at the train station, but I just wanted to make sure that they have it before I proceed with it. If not I am thinking of leaving the non-essentials at the Wurzburg Train Station.

7 hours ago

maria virginia cuencaNew aboard

asked in Ask a question

viajar por varios paises de Europa

We would like to buy a pass from: Berlin to Prague, Prague Budapest, Vienna, Munich, Ginevra, Milan, Berlin. It must cover from December 25 to January 24. First class, fast trains during the day. One adult and two seniors. Virginia

22 hours ago

Sarah WCommunity Manager

published in News and announcements

⚠️ Train traffic severely disrupted around/through Hannover, GermanyTrain Disruptions

The German national railways have notified that train traffic around Hannover is currently severely disrupted because of an accident. It is not yet clear when traffic will be back to normal. The following train lines are affected:Cologne – Wuppertal/Düsseldorf – Dortmund – Bielefeld – Hannover – Berlin Amsterdam – Osnabrück – Berlin Regional trains around HannoverFor more information, please check the DB notification (page in German only). If your planned train journey is affected, please contact DB (page in German only) for a full refund on your seat reservation. Also check your passenger rights (page in German only) for more details. Please note that our rail planner is not up to date and only shows static data. For real time travel information, please check the DB timetable shortly before departure.

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1 day ago

XoseRail rookie

asked in Ask a question

Please tell me how to activate the pass. Is it okay to go to the station? (For example, go to the Rome Termini Station office and get the stamp??

4 days ago

Wout JuniusNew aboard

asked in Ask a question

Proof of delay

Anyone experience a delay compensation request?I just discovered that the delay compensation starts @ 1 hour and i already have 3 different days of more than an hour delay. It is not clear what proof you need and what proof I can get a few days after the fact ( Does services like zugfinder count?). Does Interrail self find the delays?

4 days ago

Sarah WCommunity Manager

published in News and announcements

Book seat reservations on select Spanish trains via our reservations system 🇪🇸Product Update

We are excited to announce that you can now book seat reservations for high-speed trains in Spain via our reservations service! After a lot of hard work, we are proud to bring you this big improvement. 👏🏻 You can now book AVE, Euromed, and Alvia trains through our reservations system and receive an e-ticket. We hope this makes travel planning easier and more convenient for you. Stay tuned because we will be continuing to add more trains to our reservations service soon. Happy travels!

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5 days ago

SternchenNew aboard

asked in Ask a question

Interrail France Germany Pass - Freundschaftspass

Hi,I was able to win the Freundschaftspass and I'm a bit confused. The pass allows me to travel 7 days within a month and I'm planning to travel next month.When do I activate the pass? on the day of travel?How can I use the trains with the pass?I need to take a TGV and made a seat reservation in advance but haven't activated the pass, is that correct? Thank you!

6 days ago

MukhammadEurail Employee

published in News and announcements

⚠️ Athens-Thessaloniki rail services in Greece will be unavailable for the foreseeable futureTrain disruptions

Storm Daniel caused devastating floods in parts of Greece, especially in the Thessaly region. The railway line between Athens-Larissa-Thessaloniki is severely damaged, and it will take a long time before trains can operate again. Roads will be repaired faster; however, no replacement buses are possible for the Athens-Larissa-Thessaloniki rail service. Train service on the Larissa-Thessaloniki part of the line may resume before full service (Athens-Thessaloniki) is reinstated. For the most up-to-date information, please check https://www.hellenictrain.gr/en/announcements and HELLENIC TRAIN ticketing for more details about journeys in Greece.

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7 days ago

Sarah WCommunity Manager

published in News and announcements

⚠️ United Kingdom: train travel disrupted due to strikes on September 30 and October 4Train Disruptions

Strike action has been announced by the ASLEF Union on the following days:Saturday 30 September Wednesday 4 OctoberIn addition, they have also announced an overtime ban across the UK rail network on Friday 29 September and from Monday 2 to Friday 6 October which may also disrupt your travels. For more information visit National Rail's website or their timetable. Please note: Eurail's timetable may not reflect any last-minute changes to the train schedules. For live information, please always refer to National Railway's website.

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7 days ago

AnneliStefanNew aboard

asked in Ask a question

Adding complete journey on the App or leg by leg

Hi, me and my husband will start our trip from Gothenburg to Hamburg. Should we activate the whole trip as one journey? If we do, what happens if we miss a transfer? If we eg miss our activated journey from Copenhagen to Hamburg and have to take the next train? How do we activate a new journey when we already have one that we missed?How does it work?

8 days ago

JioRail rookie

asked in Ask a question

Eurail Pass isn't valid in some of these countries [Paris Nord - Amsterdam Centraal]

It’s my first time using eurail and i’ll be traveling from Paris Nord to Amsterdam Centraal, but everytime I do this it will say that my pass isn’t valid in some of these countries. Do I need to buy another ticket or another pass? or Do I need to update anything for the pass?

8 days ago

VeralmoRail rookie

asked in Ask a question

Border railway stations (France/UK – France/Belgium)

Hi there!I leave in the South of France and wish to use the remaining travel days of my Interrail Pass to go either to Belgium or the UK but I’ve already use both my inbound and outbound trips.I wonder if there is an easy way to find the most suitable rail stations at the French border so that I can split the trip to pay the French part and use the Pass for the foreign part.Many thanks in advance for your tips!

8 days ago

Aale JuronNew aboard

asked in Ask a question

Reise nach Abisko und Lomdon / Trip to abisko and London

Hey, ich werde in den Herbstferien erst nach Abisko und dann noch nach London fahren. Allerdings kann ich nicht mit Freunden von mir fahren, aus verschiedenen Gründen. Weiß jemand jetzt schon, ob er auch vorhat in diesem Zeitraum zu einem der beiden Ziele zu reisen ? Dann kann er sich gerne bei mir mal melden. ( Am besten Deutsch aber geht auch englisch ) Hey, I will Travel in the next Holiday in October to Abisko and After to London. Does everyone Else want to travel at this Time to one of this countrys than he or she could maybe tell me .

8 days ago

nidriksFull steam ahead

asked in Ask a question

is there a way to force my app to update itself

Please help I have an issue finding trains in Slovenia. I have contacted the zendesk support but I wanted to ask this here too.I have been told that my app is not up to date. I am on 34.1.0 but am told there is a newer version with the timetables in Slovenia working.I have been to Google Play but I get this: I can't find a way to force my rail app to update itself.I had automatic updates turned on so I'm not sure what is going on.

9 days ago

ReisesuseRight on track

asked in Ask a question

Zugverspätung/ Ausfall

Hallo zusammen, Hier ist ein absoluter Neuling !Wir wollen demnächst vom Norden Deutschlands nach Verona und haben dafür einen Globalpass für 4 Tage besorgt. ( Kürzeste Zeitspanne im Pass und günstigste Variante vgl DB)Die Verbindung geht über Berlin und München. (eigentl.13h) Umstiegszeiten 1h +Was passiert, wenn wir aus nicht eigens verschuldeten Gründen am outbound day noch in München "festsitzen" und nicht mehr nach Österreich oder Italien weiter kommen. Danke im Voraus

9 days ago

LeslieNew aboard

asked in Ask a question

Qualifying for a Eurail pass

I am a U.S. passport holder. My husband is a UK passport holder. We have lived in the U.S. for years. He has a green card. He is a U.S. resident. Can he qualify for a Eurail Pass because the U.S. is his home? He has no address in the UK.Thanks

9 days ago

Eddy RussoRail rookie

posted in Ask a question

questio

Salve buonasera a gennaio abbiamo intenzione di fare questo viaggio partendo da Milano fino ad arrivare in Norvegia e ritorno abbiamo a disposizione 5 giorni qualcuno può aiutarmi a capire come funziona che tappe posso fare?

10 days ago

EaglerisingRight on track

asked in Ask a question

Can I Change One Leg of My Journey?

Hi, newbie here, totally frustrated. I have a Rail Pass, have been booking multiple journeys, some with confirmed paid reservations, and attaching them to our rail passes. While reviewing it all, I only just noticed that we have a five minute transfer time in Brussels, going to Bruge. Hubby is 82, I’m not not sure he can manage that, with suitcase in tow. Is there a way to change just that last leg of a multi-leg journey without affecting/messing up the two legs that Ive already paid reservations for? If I leave it as is, and we miss that train, will it be difficult to catch the next one?

10 days ago

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