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Mother-in-law booked tip on her app for our whole family, now we can't link to our app

  • 4 May 2024
  • 1 reply
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My family purchased the Eurail pass and we all added them to our phones. My mother in law started the booking of the trains on her phone and linked each pass to each persons eurail information/pass number. I have received email confirmations of bookings. How do I add these into my app? I would’ve assumed they would have immediately linked to my pass, but I cannot figure out how to get them on my app now.

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Best answer by ralderton 4 May 2024, 22:12

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The pass and the reservations are totally separate, so they wont appear in the app.

Just keep the reservations safe somewhere and show both to the ticket inspector. 

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