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1277 Topics

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Railmaster
NanjaRetired Community Manager
posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

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Railmaster
2 years ago
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NémiteNew aboard
asked in Ask the community

How many days will it count?

Hey!I’m actually planning my trip right now and I wanted to ask something just to be sure. I’m planning to visit an Italian friend during my trip and I’ll be staying to her place in Padova. We’re planning to go to cities near hers. So I wanted to know if for example I go from Padova to Venice and in the same day go back to Padova it’ll still count as 1 day of traveling right?

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39 minutes ago
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AnandaRail rookie
asked in Ask the community

Help -Seat reservations in Europe

Hi I am going to go on my bucket list trip in Europe in August/September this year. I am 65 years of age and be travelling with my wife. I am going to buy the 7 day Eurail pass for this trip. I am a bit confused about the seat reservations and I would appreciate any advise regarding seat reservations for these trips so that both of us to be together . My itinerary is as follows.August 26th - London to Paris -                      How to reserve seats together for both of us?August 28th - Paris to Geneva and then to Zermatt, Switzerland                      How to reserve seats for Paris to Geneva together for both of us?                      Is it advisable to reserve seats from Geneva to Zermatt and if so where to reserve it?August 30- Zermatt to Chur on Glazier express and then to Lucerne                   How to get a reservation only on Glazier express- When I go to their website I cant find                         anywhere to reserve with a Eurail pass                     Is it ad

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Full steam ahead
4 hours ago
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Salomé CaprioglioRail rookie
asked in Ask the community

Italy trip

Try to find a travel buddy who go to italy in july 

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S
7 hours ago
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AleksNew aboard
asked in Ask the community

it is 6 days for traveling?

I am planning a trip from Germany to Vienna for 2 nights and then on to Hungary for several nights. At some point on the way back I will travel from Hungary to Linz again for 2 nights and then on the way back to Germany. That's 6 days of travelling, right? So a global pass for 6 days? I live in Germany.

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Railly clever
8 hours ago
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jmh277Rail rookie
asked in Ask the community

Seat Reservation within England

I am going to take a day trip from London to Stratford-upon-Avon. I am looking at round trip from London Euston Station to Stratford in July 2024. It is an express train to Birmingham then regular train to Stratford. On the Eurail app it says seat reservations needed. When I click on it says 1st class or 2nd class. I clicked 1st class and nothing happens. Is it too early for seat reservations? Do I need to look at another site?? Any suggestions would be helpful. Thank you. 

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J
13 hours ago
Jade Davidson
Jade DavidsonNew aboard
asked in Ask the community

Mother-in-law booked tip on her app for our whole family, now we can't link to our app

My family purchased the Eurail pass and we all added them to our phones. My mother in law started the booking of the trains on her phone and linked each pass to each persons eurail information/pass number. I have received email confirmations of bookings. How do I add these into my app? I would’ve assumed they would have immediately linked to my pass, but I cannot figure out how to get them on my app now.

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ralderton
Railmaster
19 hours ago
Ana Rojas
Ana RojasNew aboard
asked in Ask the community

Reservation of seats

I have plan a trip to Scandinavian from Berlin. When do I need to make the reservation of the seats? Must it be in advance or at the same day of the trip. I have bought a global pass first class and do I also need a reservation? I also read from another travellers that they experienced problems with reservations.Furthermore, there are any ideas to visit in Scanadinavian?ThanksAna

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Railly clever
1 day ago
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Full steam ahead
BrianLFull steam ahead
asked in Ask the community

Calais to Dover by ferry

Hello,I am finding the P&O website impossible to use. I want to cross the Channel on May 21. Directferries gives the time of the only departures available as 06:40 and 8:20, but my date and any other date I enter is labelled Sold out! This is clearly impossible, and so I am willing to arrive to Calais as early as I can by train from Lille, hoping to get a bus there from Calais Ville to the ferry port, or if necessary a taxi.Are there any later ferries? That would help.Is this doable? Thank you for your help,Brian. 

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Full steam ahead
1 day ago
Ana Rojas
Ana RojasNew aboard
asked in Ask the community

App Timetable

The website from Interrail shows my itinerary and also shows that no reservation is needed. However, my app on my mobile phone says that this route can not be found. What does it mean?Why is there this discrepancy? Thanks

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Angelo
Railmaster
1 day ago
Fabian Arzabe
Fabian ArzabeNew aboard
asked in Ask the community

About Travel Turkey, Greece, Hungary

Hello, I'd like to travel from turkey ( istanbul) to mykonos, then to santorini and my question is that from santorini can I go to budapest? 

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Full steam ahead
1 day ago
Nabil Islam
Keeps calm and carries on
Nabil IslamKeeps calm and carries on
asked in Ask the community

tax refund in Zurich Hb

I bought a watch in Zurich (more than 300 chf) but I am leaving Europe from Paris, not Switzerland. My train to Paris is from Zurich HB tomorrow early morning. Do they have a tax refund place in Zurich HB? What is the process? How much time do I need for this purpose?

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Full steam ahead
1 day ago
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JonmuzRail rookie
asked in Ask the community

First time using Interrail Pass for Germany trip.

Purchased a Interrail pass for myself & my son yesterday for our trip to Germany from UK at the end of June. Managed to add the route to “my trip” & purchased the seat reservation for Eurostar through interrail website. When I go on my reservations it says “more details required” but I’ve done all that on the Eurostar website & have received my e-ticket via email so not sure why I’m still getting that message.Also couldn’t book seat reservation on high speed train from Brussels via interrail so had to do on DB website, will I just need to show email confirmation of seat reservation on that train if asked?Apologies for the long winded question but I’ve been having real difficulties with this since early yesterday.

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Full steam ahead
2 days ago
Germán Ramos
Germán RamosRight on track
asked in Ask the community

Using the pass for the first time

I bought a mobile Eurail Pass "7 days in 1 month 2nd class" for the first time. I’ll be in Europe from May 6th to May 22nd and I’ll take trains in 7 days within that period:a. With mandatory reservation, for example Eurostar (I already bought the tickets paying a discount).b. No mandatory reservation (I still bought the tickets to reserve a seat).c. Without the possibility of reserving a seat (I’ll show up at the station and take the train by showing the pass).My questions:1) I arrive in Madrid on May 6th, and I'll take the first train in London on May 13th. Can I activate the pass in Madrid?2) Every time I take a train, do I have to show the pass on my cell phone (plus the corresponding ticket in cases a and b)?3) I bought some tickets through Eurail.com and they appear in the application's "Reservations Overview". I bought other tickets through RailEurope or from the railway companies' websites (always indicating the pass number) so those are not listed in Eurail  app. Do I have to u

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Full steam ahead
2 days ago
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Gordon38Right on track
asked in Ask the community

USING EURAIL PASS FOR THE FIRST TIME

We will use our Global 1st class EURAIL pass for the first time on 07 May. We are using the rail planner app and have planned a trip from Paris Gare de Lyon to Mulhouse Ville. Seat reservations are required and we have booked seats and printed the confirmation. We are seniors and have not travelled with a EURAIL pass previously. We will take the train from Chatelet Les Halles to Gare de Lyon (I don’t believe that I can use the EURAIL pass for this trip. Please confirm that this is the case). My question is about what we need to do when we get to Paris Gare de Lyon. Who/Where do we present our mobile pass? We do not speak French and do not want to miss our train. I am sure that there will be people at the station who can help us but I would like to know in advance what to do. Thank you for your assistance. 

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ralderton
Railmaster
2 days ago
F
Floor vermeerNew aboard
asked in Ask the community

tips for east europe

Hiii, Me and my friend, both 18 years old, are planning to do our first trip together this summer. We want to go in september for two weeks and since we are students we´re on a low budget so we´re thinking of going to east Europe. Maybe Vienna, Budapest, etc. We would be leaving from antwerp.If anyone has any tips or destination ideas, please let us know because we are looking forward to a new adventure but a little inexperienced. :) 

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Full steam ahead
2 days ago
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Markout57New aboard
asked in Ask the community

Technical issues: some trains can't be booked with us right now. See other ways to book here. Please check again shortly!

Booking from Bucharest to Budapest for June. Reservation gets added to my cart but then I get the error message ‘Technical issues: some trains can't be booked with us right now. See other ways to book here. Please check again shortly!’ Is this a bug or a feature? I can book direct via the Romanian operator so there is space available. Any ideas if this is an issue with the interface with the Romanian operator that might be sorted shortly or do i book direct?

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Full steam ahead
2 days ago
John Murray
John MurrayNew aboard
asked in Ask the community

Pay for trips on the mobile app

I have trips planned on my mobile app. There are fees due. How do I pay for the fees?

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Full steam ahead
2 days ago
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Papi1957Right on track
asked in Ask the community

10-trip/2-month pass between CH-HU-CH etc

Hello everyone ;)This is my first message here ;)I'm surprised at how attractive your services are in terms of price. Sincerely ;) I'll keep it simple (we could go into more detail) I plan to make 4-5 X round trips between a city in my country, Switzerland, and another city in Hungary over 2 months. That is : Moutier (CH) -> Bük(HU)  then Bük(HU)  ->Moutier (CH) (back)I know there's a 10-trip/2-month pass available.Is this the right solution?I have other questions, but this one is crucial before going any further. I apologize for my lack of understanding. 🙄 Papi1957Merci ;) 

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2 days ago
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tina001New aboard
asked in Ask the community

Backpack Question

Hey:)I've just bought a relatively large (60+10 liters) backpack for traveling. When I got home, I noticed that I can only get into the large compartment from the top. And I can't open it at the front like a travel bag.What do you think? I've never traveled with a backpack before? Is that a disadvantage? Should I exchange it?

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ralderton
Railmaster
3 days ago
Nabil Islam
Keeps calm and carries on
Nabil IslamKeeps calm and carries on
asked in Ask the community

Zurich to Lucern

From Zurich, What is the cheapest way to go to lucern and mt titli for tomorrow w/o Global Pass? I have one day left in my Global Pass but I am saving that for going back to Paris from where my flight to home is. Google maps is showing to take IR70 from Zurich Hb to Lucerne. And then IR from Lucerne to Engelberg. Would it be better / cheaper to rent a car for the day? 

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M
Railmaster
3 days ago
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DaisyTravelsRail rookie
asked in Ask the community

local currency

Hi there, the last time I spent a long duration in Europe was over 25 years ago, and at that time I carried cash with me and credit cards. These days, I’m mostly cashless, but I would like to have some local currency with me on this trip – all countries will either take the British pound or the euro. I’ll primarily be using my credit card – I hope - on this trip as that is the easiest from my perspective. But does anybody have any recommendation on how much cash per day I should have just for incidentals? Assuming England, France, Italy, Croatia, and Greece will except a credit card, and I won’t need much cash on hand? Thank you in advance for any help

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3 days ago
Nabil Islam
Keeps calm and carries on
Nabil IslamKeeps calm and carries on
asked in Ask the community

Tirano To Chur Bernia Express

Hi, we will be missing our train today’s 10:06 Tirano to Chur Bernia express train. If we take a later train, would we be still able to see the same views? 

10
M
Railmaster
3 days ago
A
AnandaRail rookie
asked in Ask the community

Reservation from London to Glasgow

HiI am new to the community. I am trying to reserve a seat from London to Glasgow. On Eurail reservation site it says you have to reserve a seat by paying 10 Aud but in the Rail Europe web site it says that a reservation is not required. Both trains are Avanti west coast and at the same time. Which site is correct? If a reservation is not required can we sit in any seat? Thank you

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3 days ago
R
Keeps calm and carries on
rebublicKeeps calm and carries on
posted in Ask the community

Euronight Ljubljana-Zagreb

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich?  Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic  

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Full steam ahead
3 days ago
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