Hello!
Bought a paper pass for reduced price already in the winter, planned to travel in spring. Now plans changed, planning to travel in the autumn.
But, the site says i have to BUY a new pass, wait for refundng of the original passa + pay 25 euros for the exchange.
SO, if I do not get the new pass for the same reduced price, why would I exchange it and pay the extra 25 euros? And why do I have to buy the pass and get the refund later, can you not transfer the money/price of the original pass for the purchase of a new one?
