Eurail & Interrail Passes

My friend and I are both fairly new travelers and were told by a friend that Eurail would be a good option for us to travel in Europe this summer. We were able to book trains that don’t require seat reservations, but when we tried to book seats on the trains that do require reservations, we weren’t able to. On the eurail website, we got a message saying we need seat reservations to board but there wasn’t actually a way to make seat reservations. When we tried on a separate website affiliated with the trainline, we were unable to book seat reservations using the eurail global pass discount. Has anybody had this issue before or know how we can book our seats?

I recently purchased a Global Plus Pass, which includes seat reservations. However, after making several seat reservations throughout my pass period, an error message started appearing when I tried to complete the "purchase," stating that Eurail needed to review my pass before making new seat reservations.I've been trying to resolve this issue with support for 5 days without success (they say they are looking for a solution). Does this mean I'm unable to use a product I paid for? They say it's for safety reasons, but no one from support has clarified what those reasons are... I feel cheated.Has anyone else experienced this? The days are passing and the seat availability is running out, and I'm unable to schedule my return trip to the airport to go home. 

Hi, I recently finished a round trip through southern England and was really looking forward to seeing my statistics. Unfortunately, they still show outstanding kilometres and trains because I’d saved a few alternative connections that I didn’t end up using. Now I can’t delete them, so the journey seems somehow incomplete. Do I just have to live with it, or is there a way to wrap things up properly? I’d also like to take this opportunity to say thank you for all the helpful tips in the forum, which made the trip a smooth and unforgettable experience 🙂 

Hello,Can I use public transportation in Amsterdam with Eurail Pass?

Hello!Does anybody know whether it is possible to buy a paper Interrail pass at the RENFE ticket office in Barcelona?I'm not talking about reservations but I'm actually looking to buy my paper Interrail pass there if possible. Thank you!!

Hi everyone,My name is Yessica. I will be traveling from Belgium to Madrid by train.I would like to make my reservations before my trip because I prefer to have everything well organized, especially since I will be traveling alone (it’s my first time traveling alone 😊).For this reason, I would like to buy the Eurail Pass now and make reservations for the trains where it is required. However, I only want to activate the pass on the day of my first trip.My question is: if I make reservations in advance, will the pass be activated automatically before my actual travel date?Since these are high-demand travel dates, I want to make sure I won’t have any issues finding seats.Is it possible to make reservations and pay for them in advance without activating the pass?Thank you very much for your help!  

How do I use my Eurail pass in Scotland

Hi,I have purchased a Eurail Global Pass on April 14th that I have NOT used yet. I sent several emails in the past week in order to have a full REFUND but had NO response yet. However, the website indicates it should only take 48 hours to have a response… I need a refund as soon as possible please this is an emergency. My pass number is EU30496688. I got the 10 days within 2 months - 2nd class pass. Contact me please -

Hi everyone,I’ve purchased an Eurail Global Pass and added it to the Rail Planner app. I then made a seat reservation for an upcoming trip (paid €12), but realized afterward that I hadn’t activated the pass yet.I’d like to set this reserved trip as Day 1 of my pass validity. Does anyone know how to retroactively assign it or activate the pass starting on that date? Any tips are appreciated!Thanks! 

Bonjour je souhaite changer 2 pass pris en promo de 15 jours en 10 jours . Je me suis trompé sur la prise de commande.  J'ai essayé de prendre 2 pass 10 jours mais impossible pour modifier comme indiqué.  J'ai pris le 29 mars et on est le 30 mars et je pars le 4 Avril. Quelle solution ? Merci Olivier 

I basically purchased integral pass to travel from France to Italy and I have to pay for seat reservations, and I cannot travel with my pass from France to Italy, which is what I paid for. It’s a total scam.

Very confused… on this page: https://www.eurail.com/en/help/interested-in-eurailing/do-i-need-a-eurail-or-an-interrail-pass it says “A Eurail Pass can only be used by non-European citizens or non-European residents. European citizens can use an Interrail Pass instead, available from Interrail.eu for the same price as a Eurail Pass.”But on https://www.myinterrail.co.uk/interrail-passes/ - it’s all about Interrail passes for UK people? Thanks in advance!

Hola Comunidad, solicito su ayuda para escoger la mejor o mejores opciones de pase para mi viaje a europa en junio 2026. La ruta que tengo planeada realizar es:Llegada a Roma y pasar noches alli, luego viajar a Florencia y quedarme 3 noches, estando en florencia quiero visitar Pisa y regresar a florencia. luego de alli partir hacia Siena quedarme una noche, y luego viajar a Venecia, quedarme 2 noches alli, luego viajar de venecia hacia Milan conocer lo que alcance en medio dia y seguir mi camino hacia Suiza ciudad de Wengen alli quedarme 3 noches, luego continuar mi travesia hacia Paris, pasar 3 noches en paris, de alli viajar a Brujas y quedarme 2 noches para luego viajar a Amsterdam y quedarme dos noches y finalmente viajar en avion hasta Valencia España. Por favor que pase me recomiendan, habia pensado en comprar dos pases 1 para solo italia 4 días. y el pase global de 4 días para el resto de ciudades (Interlaken, Paris, Brujas y Amsterdam)Recib

Salve a tutti, abbiamo acquistato il nostro pass Interrail (7 giorni) che vorremmo sfruttare entro la fine del 2026.A tal proposito avremmo qualche domanda da porre in merito,  dato che siamo alla nostra prima esperienza.L’idea è di sfruttare i viaggi notturni (che prenoteremo quanto prima), in modo da poter visitare le città durante il giorno per poi riprendere il treno e spostarci verso un’altra meta, tranne l’ultimo giorno che sappiamo dobbiamo sfruttare entro le 23:59. Cerco di scrivervi lo schema per aiutarvi a capire (le date sono solo di esempio):Venezia/Vienna 22/09Vienna/Varsavia 23/09Varsavia/Praga 24/09Praga/Amsterdam 25/09Vorremmo fare almeno altre 2 tappe, ma non ci è chiaro se utilizzando i treni notturni senza cambi durante il tragitto ci viene conteggiato un solo giorno di viaggio, o se dato che non pernottiamo in quasi nessuna delle città i giorni che vengono conteggiati sono maggiori.Esempio, se partiamo da Ven

HelloWhat is the status regarding the data breach which happened with this company? I got no follow up update.What data was leaked from where?What was done about it?Why are there still so much data collected? (I still could not find a way to delete past travels). An official answer would be nice. Thank you

First time traveller.What do I put in the trip which I have to create to add to the pass?Does it have to be specific travel days and train times, or just something more general?Thanks 

Hi everyone,I purchased Eurail 1st class pass for Spain recently. I then made a seat reservation with lyro train infinita class. I checked that they have luggage policies where advance reservation is needed in advance. However, when I logged in to the booking, seems to me the booking from Eurail is not amendable with the baggage option. Is it possible to reserve via email or visit the customer service desk for reserving one? I don't want to end up in paying 40 euros for one large bag's. Thanks in advance

Hi. I will be travelling with internal soon and I am on an interrail mobile pass. Unfortunately, my phone broke and I want to contact the customer service to add my pass on another device. Can you help me with this problem? I can provide my mail-address for the costumer service. Best regards,Cassandre 

Hi all, I’m travelling with my family of 5 and can not get my pass and those of my wife and kids to appear on the app. It bounces me back and forth but ultimately unsuccessfully. how can we get on a train without the app or get the app to appear. there is no phone number to ring and the chat bot is down. I submitted a query but will be waiting on a reply to that. 

Hello everyone !  I’m really hoping on someone that one day had the same problem I’m havingWe are in the 21th century, so I thought that the email form of the pass would be the easiest. But…. My phone (iPhone SE 2016) is not compatible with the new version of the app.  therefore I am just in the middle of nothing because in the end I don’t have any passes to present to the train people that control the tickets… What can I do ?? thanks a lot It’ll sincerely help me :)

My current country of residence is Germany, and I am travelling to Switzerland.I read about 1 outbound and 1 inbound travel day, to leave and return to your country of residence using the Pass.I wanted to ask whether it is applicable for a single country pass or only a global pass? 

Hi everyone! In August last year, I bought an interrail pass to go to Sweden. Due to personal reasons, I couldn’t travel in the end so I haven’t used the interrail pass. On my interrail app, the pass appears as “associated with a trip - august 2025” but I haven’t activated it yet. This pass is still working until June 2026 so I would like to use it in April. Do you know if and how I can associate my pass with a new trip to make sure I can use it? I don’t want to click on “activate the pass” but then don’t know how to change the trip and be sure I can use it in April. Thank you so much for your help! Best, Julie

Just - and possibly a daft question - but I am &st time user. After you activate the Pass, and you have all the trips on “My Trip”, Do I then find the QR Code for each leg of a total voyage for the Inspector? Or do I have to do someting else. Just want to get this right. Many Thanks

Hey! Looking for people who are planning to go Interrailing between August 31 and September 30. I’ll be traveling during those dates and thought it would be fun to meet others who are also train traveling around Europe. Is anyone else going during that time? 

I want to take an RJ train from Trento at 9:59 to Munich. On the German Rail Pass brochure it's written that from Italy to Germany it covers only EC trains. But the RJ and the EC have the same stops and take the same time, the only difference is that the first EC is at 13:59, which is too late for me. Can I use the German Rail Pass for the RJ as well?