Get ready to travel
To ask all about our Passes, reservations & more
trains sans réservation
Hello ! Je vais voyager en Europe cet été et j’essaye de planifier en avance mon voyage. Je ne comprend pas bien comment fonctionne le Pass avec les trains sans réservation obligatoire. Puis-je prendre ces trains sans billets, sans aucune démarche avant de monter dans le train ? Est-il possible qu’il n’y ait plus de places dans ces trains et que je ne puisse pas les prendre si je n’ai pas réservé ? Une fois dans le train qu’est ce qui fait office de billets ?Merci beaucoup ;)
Euro rail global flexi pass
Hi all... I'm traveling to Europe for the 1st time and covering Switzerland, Austria, Budapest and Prague.Below are the places I intend to cover. Could you let me know if a eurail global flexi pass would be better or should i split it with a swiss pass... And how many days pass? Switzerland : Zurich to Interlaken Day trips from Interlaken to GrindlewaldInterlaken to lauterbrunnenInterlaken to Lucerne AustriaZurich to SalzburgDay trips from Salzburg to HalstattSalzburg to Innsbruck BudapestSalzburg to Budapest Budapest to ViennaVienna to Bratislava Vienna to Prague
"Not available on eurail.com"
I’m booking trains in the UK and I carefully planned out what pass I wanted to get (if I needed a pass, if I wanted to do BritPass or Eurail), decided on the Eurail pass, and looked on the app to find which trains I wanted. I just bought my pass and went to reserve my seats, but the trains that it showed me are “not available on eurail.com” and it tells me to book it through another website. It brought me to acprail, and I was able to find the same train for a small fee, but that site says I need a pass for the train, but I think it means a BritRail pass. Is this the case, or will my Eurail pass work? (If not, then why did Eurail show the train that I’d have to buy a pass from another company to ride??) I’m stressed and confused about this, does anyone know what the deal is? It’s happening for both the trains I wanted to book.
Nightjet couchette 4-berth numbering
Hi allI’ve just booked the following journey. I selected compartment with 4 beds and assumed this would be a 4-berth couchette. But when I got the tickets, it shows seats 21-24. My understanding is that the numbering for a 4-berth would be 21/22/25/26…Any thoughts? Anyone have an up to date nightjet seating plan?Thanks
Madrid Puerta De Atocha to Malaga Maria Zambrano
Hi we have tickets booked on the Eurail site for the above trip for 9 th June at 11.30 and the train number is AVE2112, it is not showing on the site now but it shows one at 12.10 with the same train number have they just adjusted the leaving time, also can we only reserve seats at a station or can we do it online or over the phone?
Zurich - Rome Reservation ONLY with eurorail app?
Hello everybody, I would like to book Zurich-Rome (5th of June). I see many options (I would like to do only 1 change in Milan) but I can’t book it through DB-Bahn or OBB or Trenitalia. I just don’t have the options available on these companies.This means that my only options to book it is the Eurorail website? Until now I traveled almost everywhere in Europe and I never done with Eurorail reservations system, avoiding fee and higher prices for each reservation(for example, in Spain it was displayed 25 euros for first class, at the Renfe office just 13 euros).Regards,Marco
We bought 1st class tickets. We booked a travel day on our 7 days pass and then got bumped from train due to not making/paying extra for seat reservations. Agent said train was completely reserved. We then couldn’t get a train to our destination for 2 days so we had to fly. How can we get our travel day back?
No train options available from Marseille to Barcelona
Hi, I’m trying to book seat reservations for two travelers from Marseille to Barcelona on July 10th, using the Eurail pass. I am given options when I search however when clicking on the options the price will disappear and I am unable to add the reservation to my cart. Other options remain available, but when attempting to pay will say “one of the less of your journey cannot be booked.” Wondering if there are any other options I can take to book these tickets.
I need some help. I have a first class pass for July and August. I am travelling to several countries and when I look at booking seat reservations, a lot are green and state ready to book - no seat reservation required. For the longer trips I would like to reserve a seat to be on the safe side even though it states it isn’t necessary. I have just discovered one train has said prices unavailable - pass holder reservations may be sold out. Does this mean even though we don’t need to book a seat and we are ready to board that there may be no seat available at all? I have been regularly checking so I can book at the earliest time possible. I don’t feel comfortable just winging it.
customer service help
I have tried to send support ticket 3 times and I keep getting an email stating I don’t have a pass, even though I am logged in with the same number and currently using my pass daily. I have a confirmation email also and chatbot states they can not find me. I need help. We literally had to sleep on the ground with our children due to getting bumped from train for not reserving seats and then all seats got reserved. We just want one of our pass days back that we couldn’t use because of this situation. How can we get help?
Reservation for train Varna > Istanbul (Halkali)
Hi, I would like to go from Bucharest to Istanbul. Since the Bosphorus Express night train is no longer serving the route (AFAIK) I decided sleep in Varna and from there continuing on route Varna Sp. > Kamobat / Kamobat > Plovdiv / Plovdiv > Kapikule. For Kapikule > Halkali there is request for reservartion and I struggle to acquire it online. Because in the Rail Planner app I see the info about it: At the ticket office (subject to availability).That scares me cos I don’t like end up in vacum without any move. Cos how can I know that it wont be full already. As I google it; found out the https://ebilet.tcddtasimacilik.gov.tr but that page returning me: “No travel solution found, try again by changing departure and arrival stations/dates”Whatever date I try it’s still the same message. razpisanie.bdz.bg don’t know the connection. As for bileteinternationale.cfrcalatori.ro/ it knows the station (Bucharest > Halkali) but info is “Not available online” Basically I don’t need
Pay again for 1st class?
Hey! I wonder if anyone can give me a help.A week ago I bought 4 Eurail passes (4 days within 1 month) in 1st class for my family.When I was booking our first train journey from Barcelona to Lyon, I noticed that there is a seat charge to make seat reservation in 1st or 2nd class.As I said, I bought 1st class eurail passes.Do I really need to pay an extra to travel in 1st class?Regards,
1st class seat reservations with 2nd class global pass shows as allowed and cheaper
Hello,I have seen variations of this question but none quite answer my specific concern.So, perhaps someone can offer some insight. We have 4 Eurail 2nd class passes and we’re trying to reserve Nice-Marseille on the https://travel.b-europe.com site. This site is provided on the eurail site as one of the alternate options when booking seat reservations. The site asks for our eurail ticket class and I promptly provide the correct info, 2nd class passes. The site then shows us two options for tickets, 2nd class tickets and 1st class tickets. The first class tickets are actually cheaper (68 Euro v 80 Euro) and if I continue, it will still acknowledge that we have indeed 2nd class passes and have 1st class tickets in our cart. It even details the discount applied. So my question is can I buy and use these first class tickets?I read so many answers detailing that since first is more expensive you’ll wind up paying the difference but in this instance 1st class is actually cheaper and I
Eurail Global Pass usage query
I am a first time traveler, so I kindly request all veterans to please guide me a bitI will be going for a business work to Denmark. After which I will be travelling to Berlin and Paris for a trip of 7 days. If I purchase a Eurail purchase of Europe section for 7days, will I will be able to use the trains from Aalborg to Berlin, Berlin to Paris without buying individual tickets? Also, will I be able to use trains to travel inside Berlin or travel inside Paris for roaming purpose from one place to another with the same pass?I have another query, Is there any limitation on number of trains/trips I can take in a day using the pass or I can take any number of trains within those 7 days? Thanks in Advance
Refunds on seat reservations in Italy, Switzerland and France
So we had a ferry scheduled from igoumenitsa to Ancona on the 5th of June, and have seat reservations back home all brought from Ancona to London. However Supperfast ferries threw a spanner in the works this evening by messaging us to let us know the Ferry is no longer stopping at Igmoumentsa, after spaking with them they advised us that we have to leave the day before or the day after, Our interrail pass will run out before we got home to London if we leave the day after, and we are unable to leave the day before because of work. Instead we are looking at getting the Ferry to Bari, which is fine, although we will require a different set of seat reservations from Bari to London.We want to know if seat reservations are refundable? and if so how it works? I can just see on my Interrail account you have to click a button and interrail will ask the train company if we get a refund. But that;s a bit problematic, as we might find out that we don’t get a refund and in that case we would try a
Would you recommend reservations with first class pass on Weekend days and Interlaken - Zurich?
I’ll put two related questions here. 1) Would you recommend a reservation with a first class pass on Friday July 14 from Interlaken to Zurich and for Saturday July 15 from Zurich - Heidelberg ?Part two - for the Interlaken-Zurich route I see 11AM IC 817 on the 14th with the Eurail site showing $13.44 charge for the two of us to reserve. The Austrian OBB site is showing no cost, but is allowing me to make a reservation. Is that correct? I’ve used that site for previous madatory reservations and paid the fee, but wonder if I’ve done something wrong getting a reservation for no cost? Below is what It is shows, and I also got to download the PDF ticket.ThanksTomSeat reservation1.Adult,Thomas XXXXNo applicable discount2.Adult,Leita XXXXNo applicable discountInterlaken OstZürich Flughafen1st ClassValid for IC 817 on Fri, 14 July 2023 at 11:00Valid from Friday 14. July 2023 09:00 thru Friday 14. July 2023 11:14Coach 2, accomm. 161 162 (window)
No reservation possible from Stockholm to Narvik NT94
HelloAfter having purchased my interrail ticket, I am trying to reserve a seat from -Hamburg to Stockholm and-Stockholm to NarvikCurrently it is not possible for the 5-6 of August 2023. I also tried earlier but do not get the option to purchase a place in sleeping car of even a normal seat?Any hint most welcome!Yvan
Added tickets/connections wont' load timetable details
Hi, my app working so far OK - but since this day when I go for My Trip > in “View as list” section where have my connections added, if I click on any connection for detailed info for each train (past or upcomming), the app show for me only starting and ending station. But will not unroll/list all the stations on the way. Thus can’t see where actually I’m at the time, calculate delay agains maps/GPS position when arriving at some station. So far phone restarted, restarted application - several times. I’m not on VPN, do have internet, at full speed now, no throttling applied, all other applications working well. App is with full acces within Android for all what is needed. I see only this: When tapping in the area roughly defined by the height of yellow line - usually it shows me all the stops on the way. But not this time. It won’t react anymore. Before this issue such action resolved in this result (pic added is a cropped out prtscn): I noticed “last timetable updated:” info - but
Choose seats for reservations on Vienna - Bupapest - Prague - Berlin
Hi allBooking some routes as above - it’s simple to book reservations (even when not required), but on any of these journeys, is there a way to choose seats (either prior to booking reservation or after)? Travelling as a family of four, so keen to try and book tables or at least together.I saw something on the OBB site detailing seat selection when booking on the app, but perhaps that’s not available for, for example, Vienna to Budapest? Can’t find it on the app when booking.Any advice appreciated, thanks.
Not finding what you're looking for?
Don't be shy and let us know about your challenge.Ask your question here!
Already have an account? Login
Social LoginLog in with Facebook
Login to the community
No account yet? Create an account
Social LoginLog in with Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.