Unanswered questions

Bonjour,Je n’arrive pas à comprendre pourquoi on arrive pas à réserver des trains avec le pass interail en France si nous mettons qu’on est d’originaire de la France. Pouvez vous me dire pourquoi ? Merci

Hi,Can I add my son (11 yrs old) to twin pass when purchase? It’s available in regular pass.

Deutsche Bahn has changed timing of some trains which I have booked.  Do I need to update my mobile pass for the new timings or will this happen automatically?  Train numbers are unchanged - only the timings.

Hello,I recently learned that Interrail experienced a data breach. Luckily, my passport has now expired. However, I have a new passport, and I would like to know whether I need to update my account with the new passport details.Could you please let me know where I can update this information? I cannot seem to find where to update my passport details.Thank you.

Hello,I would like to set up a school trip from France to Sweden with my colleague for 19 students in partnership with Erasmus +.I would like to have a quotation for the pass and for the seat booking.Have you ever done this ?Thank you for your help !

Hello, I'm new here and planning a family trip from the UK to Hungary and back.How flexible is the booking system? Should I book all the trains in advance, including seat reservations, or is it better to book at the last minute in case we miss a connection?If I book in advance, can I easily amend or cancel a booking if our plans change?Thank you for any advice.

I have bought an interrail UK 4 daysI thought I could use it from Paris inbound/outbound but I get a message saying that my pass is not valid on the Paris to London eurostar startCan I use from/to Paris or should I exchange it with an global pass 4 days ?

When I try to log in to the Wery Auto disco application, it gives me an error that this is not an application for me and I should install an ad, I have already reset the password, the problem is, I have deleted these two applications and still nothing

Hi, (first time I use Interrail)I already booked all seats/berth reservations for a trip directly at Deutsche Bahn, SJ, ÖBB. Now the timetable has changed and I had to rearrange my whole trip. No problem, I’m flexible.I divided my trip into several journeys and will activate my pass on the first travel date which is within 2 days.Now I cannot add the already booked night train journey from Stockholm to Hamburg because all places meanwhile are sold out (the confirmation of my reservation is still valid). I see no possibility to manually add a journey. What should I do?

We bought a One Country Pass for France. To reserve seats, you have to create a trip on the website and add travelers. But it doesn’t work because when you select One Country Pass, you can’t choose a country (dropdown says “No Options”). Without selecting a country, you can’t finish adding travelers. If you select “Global Pass,” you can add travelers, but seat reservation isn’t possible, error message: “At least one of the passes does not cover the trip.”

Hi everyone,I purchased Eurail 1st class pass for Spain recently. I then made a seat reservation with lyro train infinita class. I checked that they have luggage policies where advance reservation is needed in advance. However, when I logged in to the booking, seems to me the booking from Eurail is not amendable with the baggage option. Is it possible to reserve via email or visit the customer service desk for reserving one? I don't want to end up in paying 40 euros for one large bag's. Thanks in advance