I am leaving today and cannot activate muly travel day. No errors are displayed and Discover support only works on weekdays. Need urgent help. It says I have not been online in 24hrs (I have of course)
Thanks.
Question
URGENT - cannot activate travel day.
The message about not having been online should disappear after less than a minute. It means the app has not been online for 24 hours. Also, that message does not need to be related to the "Something went wrong” error message.
The "Something went wrong” error message is often related to a weak internet connection, or sometimes the wrong calendar type. Check this page:
If that doesn't help, then do file a support case here:
https://helpcentre.start-discover.eu/hc/en-gb/requests/new
Where does it say that DiscoverEU support only works on weekdays?
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