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771 Topics

N
Railmaster
NanjaRetired Community Manager
posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

0
N
Railmaster
2 years ago
A
ArthurrrNew aboard
asked in Ask the community

OBB reservation

Hello !  We want to travel from zurich to istanbul, so we're taking a night train from zurich to budapest, but when we want to book our seats we can only reserve seats, not couchettes. Can you help me? 

0
A
16 minutes ago
I
InterestedintreavelsRail rookie
asked in Ask the community

mobile pas reservation

Hello. I want to travel next week and unfortunately cant wait for the paper pass. Can i make reservations for the german, denmark and sweden train wit a mobile only pass? 

5
R
Railmaster
1 hour ago
Rob McCarthy
Rob McCarthyNew aboard
asked in Ask the community

Customer Service for Reservations or Customer Service Number

I live in the US and am trying to book train reservations from Huela or Seville Spain to Barcelona, then to Nice, then to Portofino then to Rome.  Isnt there a company that can do this for you with a fee for services rendered.  Eurorail is not very straight forward for what I am trying to accomplish.  Thanks.  

1
R
Railmaster
21 hours ago
Tom Maris
Tom MarisRail rookie
asked in Ask the community

How do I prove residency in Spain?

I am Dutch but have been living in Spain since 2018. If I want to use the Global Pass in the Netherlands, how do I prove residency in Spain?

1
R
Railmaster
1 day ago
Biba Sj
Biba SjRight on track
asked in Ask the community

Young Adult

Hello,I am a parent who bought a flexi pass (10 days within 2 months) for myself (adult pass) + a kid pass + young adult  pass (16).Now, I am wondering, since a young adult is with me and since i’ve got a phone travel passes for each person: is it possible that young adult uses that code separatly on her phone, and do some days of travel on her own. For example if she wants to travel home sooner.   Thank you.Biba SJ

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Biba Sj
1 day ago
S
Keeps calm and carries on
StraightMikkelKeeps calm and carries on
asked in Ask the community

Polen/Litauen/Lettland

Hallo  Ich will von Polen über Litauen nach Lettland immer in die Hauptstädte. Reise ich besser mit Tickets vor Ort kaufen oder mit Interrail . Gibt bei der BahnCard da Möglichkeiten auf Rabatt? Gruß 

4
ralderton
Full steam ahead
1 day ago
Tire
TireRail rookie
asked in Ask the community

Sleeper train from Budapest to Prague

One of my goals in Europe is to ride a Sleeper train. I booked the EN 476 from Budapest to Prague.The lady I booked it with at the train station told me the reservation I made was for a bed (rather than a seat), but I want to verify because there was a language barrier and the reservation was so cheap -- only 10€. For context, I have Eurail first class.Attached a picture of the ticket below. 

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7
1 day ago
M
matteofareyRail rookie
asked in Ask the community

Passer par son pays

Avec le Global Pass, j’ai vu qu’il était possible de prendre le train dans son pays 1 fois à l’aller et 1 fois au retour. Cependant, je prévois de faire un tour d’Europe en commençant par Portugal/Espagne puis Italie/Grèce/etc (donc passage en France inévitable). Il y a un trajet Barcelone - Milan (via Lyon) à 25eu, est-il possible de négocier avec Interrail pour obtenir ce prix sans utiliser le “trajet retour” ? Si ce n’est pas possible, puis-je utiliser mon “trajet retour” pour ce voyage et continuer à bénéficier du Pass après ? (Et je m’arrangerais pour le vrai retour en France). Merci pour vos réponses ;)

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A
Full steam ahead
2 days ago
R
RensKoevoetNew aboard
asked in Ask the community

International trains in Serbia

I am planning to travel trough Europe with a friend from the 28th of may until the 11th of june. We start from the Netherlands and would like to go to the balkans and back. We did a bit of research and found out that the international trains from and to Belgrado(Beograd) are not riding. But Belgrado is probably our most important stop because we would like to go from Sofia to Belgrado and from Belgrado to Zagreb. Can anyone tell us if this is possible in the period we’re travelling. Or that there is another option to travel from Sofia to Zagreb. We want to avoid going back to Budapest. And if it is possible without spending more money than necessary for night train reservations with our interrail card. 

1
ralderton
Full steam ahead
2 days ago
S
Susana19New aboard
asked in Ask the community

Suiza-Andalucia

Hola buenas,  quisiera preguntar si alguien ha hecho ruta desde milan a andalucia o al contrario.  Quisiera no pasar la noche en una estacion de tren y viajar de noche.  En el mapa de trenes nocturnos España tiene muy mala conexión Mi otra pregunta es para reservar los asientos de tren como se debe hacer Para viajar con mi gatita , a ella como puedo hacer para sacarle billete . Alguien que haya viajado con gato o gata ? Gracias 💜

1
T
Full steam ahead
2 days ago
Turin55
Turin55Rail rookie
asked in Ask the community

Trenes nocturnos en España, Francia e Italia

Hola a todos ! Quisier saber si aún hay trenes nocturnos de: Paris a MadridSevilla a BarcelonaFlorencia a Paris Hace 25 años viví allá y si existían. Pero ya no me aparecen en la plataforma para reservar. Gracias 

3
A
Full steam ahead
3 days ago
D
DaithíRight on track
asked in Ask the community

First time interailing

Hi I want to go interrailing next summer with my 14 year old son for roughly 2 weeks we have no interest in museums and stuff like that but just want an adventure with fun things to do and lovely scenery to see along the way,  we are outgoing and like watersports and some mountain climbing anything exciting really. Im lost really as to what route to take , I've been to the likes of Amsterdam paris Munich most of Spain and Portugal so I've no interest in those places. The Slovenia croatia one caught my eye but I can't seem to find an itinerary of how many nights to stay where etc . Any help or advice greatly appreciated.  Thanks Dave 

11
ralderton
Full steam ahead
3 days ago
R
Keeps calm and carries on
RobsueKeeps calm and carries on
asked in Ask the community

We don't want to miss anything "unmissable"

We’re after a little further help planning our first, and likely last, trip to Europe in April/May, 48 days, flying into Rome and out of London. Because we’re in our mid 60’s, we need fewer stops, longer stays. We’ve purchased a 15-travel-day Eurail pass and already had some incredibly valuable advice from this web site, and we’re just trying to make sure our plan is sensible & we’re not missing something “unmissable”.We love the old architecture of Europe, mountains, lakes, scenery and wildlife, not so much the beach scene. The places on our “must see” list are as follows, listed in the order we are thinking about traveling:Tuscany,Lake Como.The Swiss alps – recommended was the Bernina & Albula railways between Tirano and Chur.Venice.Pordenone – I have family there so it’s 5 nights takenVienna.Zurich.The road from Dijon to the outskirts of Paris, which we hope to drive.   I can make all the above work, but it’s a messy zig zag Como to Chur to Tirano to Venice, and I am not sur

27
R
Keeps calm and carries on
4 days ago
Andrés Cremonini
Andrés Cremonini
asked in Ask the community

Returning the same day consuming 1 day

Can I do a round trip consuming one day of my pass? For example: Brussels-Brugge in the morning and return in the evening.Thanks!

5
N
5 days ago
Andrea Soncini
Andrea SonciniRail rookie
asked in Ask the community

Bologna to Berlin with one country pass

hi, my girlfriend and I would like to go to Berlin and Stuttgart next week starting from Bologna.I saw on the site that by purchasing the one country pass for Germany (which we are interested in to travel around this country only) the route from Bologna to Berlin and return is included even though it starts from a second country, can anyone confirm?

5
R
Railmaster
5 days ago
D
daferuRight on track
asked in Ask the community

Lyon - Barcelona 22 September 2023

Hi 😀I have interrail global pass, and want to like to do a reservation for AVI 9742 from LYON PART DIEU (2:30pm) - Barcelona Sants (7:32pm). I get over the interrail seat reservation this error message: “It seems no price offer is available right now. It is possible that all pass holder seats are sold out. Please check 'More information' and try other ways to book this seat reservation, or buy a separate full fare ticket to board. You need to buy a seat reservation to board.”So i called SNCF and they said to me, this train doesn’t exist, so it’s an failure from interrail website. Could somebody confirm that to me? That i would look after a different connection.  More background information why this train: So I will start the trip in Munich, and want to be before 9pm in Barcelona. so I found the connection (5am start in munich - 7:32pm arrival in barcelona) Thanks for you help! Patrick 

31
ChiaraG
6 days ago
C
christyNew aboard
asked in Ask the community

Paris to Barcelona - day or night?

I’m new to this so please forgive my lack of knowledge here. I’ll be traveling with two adults and four children from Paris to Barcelona in July. Would it be better to get a day or night train? Any idea when/where is the best time/place to book? Appreciate the help.

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ralderton
Full steam ahead
6 days ago
R
Keeps calm and carries on
rebublicKeeps calm and carries on
posted in Ask the community

Euronight Ljubljana-Zagreb

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich?  Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic  

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seewulf
Railmaster
7 days ago
H
HexagameNew aboard
posted in Ask the community

Interrail France Germany Pass - Travel in Germany

Hey there,I would like to travel from Cologne to Paris this Friday with my Interrail France Germany Pass.I've already read here in the forum that I can't travel directly from Cologne to Paris because the train goes through Belgium and that's not included in my pass. I would like to make sure that I have understood everything correctly:If I take the ICE from Cologne to Frankfurt, from Frankfurt to Karlsruhe and from there to Paris, is that ok? The journey still takes place in one day.And another question: Do I still have to reserve a seat on the ICE from Karlsruhe? It's a German train, but it goes through France, so I'm not sure.I'm a bit scared of this, as it says everywhere that you can't travel through your own country with the Interrail France Germany Pass. But I have to do it to get to France at all, don't I?Thank you very much for your help and best regards!

5
R
Railmaster
7 days ago
Beloved Beloved
Beloved BelovedNew aboard
asked in Ask the community

GLOBAL PASS 2ND CLASS CAN RESERVE COUCHETTE CARRIAGE From Amsterdam to Basel

Hi all, just to check if it is possible to make reservation for couchette carriage for night train from Amsterdam to Basel for 2nd class global pass?  Thanks in advance.

1
T
Full steam ahead
7 days ago
Alexandra Chocontá
Alexandra ChocontáNew aboard
asked in Ask the community

Travel from Switzerland glacier express to Spain

Hello. Im looking to travel from Switzerland to Spain. Is there any route you recommend? Is possible to do that route or to difficult being my first time traveling by train in Europe. Im pretty new on this. Thanks! 

4
I
Full steam ahead
7 days ago
Cris L
Cris LRail rookie
asked in Ask the community

Consultsa sobre la reserva de asiento

Hola a todos, quisiera saber si es posible hacer la reserva de asientos por medio de la app, sin activar el paquete que compre, por ejemplo el Glacier Express reservar hoy los asioentos pero  voy a viajar en abril.  Hay alguna manera de poder hacerlo? Gracias 

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Cris L
7 days ago
R
Keeps calm and carries on
RobsueKeeps calm and carries on
asked in Ask the community

Not all destinations listed - Is Eurail workable for me

I am travelling to Europe for the first time, flying into Rome and home from London. I am considering a Eurail, first class, 10 day travel pass, valid for 2 months. The hope is to see Florence, Cinque Terre, Milan (also Lake Como) , Venice, Fiume Veneto (near Pordenone), Vienna, Prague, Munich, Zurich, Lyon, Paris and London.I started using the Eurail travel planner and found that it can’t find many of the places I want to go. I know that some of the lesser towns (e.g. Lake Como) will probably mean a separate bus trip or hire car. However I need to know where the main train lines run so I can make sure I can get to places I need to get to, or how close I can get them, especially Fiume Veneto where I have family. I thought Eurail was linked to all train lines in Europe, but I am worried that it may not be ideal for my needs.Also, I am unsure if I am better off booking every accommodation and every train trip before I leave home, or is it easy enough to book train travel and accommodatio

15
R
Keeps calm and carries on
7 days ago
C
couline.roldanRail rookie
asked in Ask the community

Refund - Current Promo

Hi - I would like to know the refund for the on-going promo. I’m planning to purchase the promo ticket (with insurance - 100% refundable) since I don’t have my Visa yet.  But there’s a note that you can refund as long as its 6 months before the last activation date (Jun 1, 2024). But the 6 months is in Dec 2023. Does it mean it’s not 100% refundable?  Thanks in advance! 

4
C
7 days ago
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