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761 Topics

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NanjaRetired Community Manager

posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

2 years ago

RobsueKeeps calm and carries on

asked in Ask the community

Turin55New aboard

asked in Ask the community

trenes nocturnos

Hola a todos ! Quisier saber si aún hay trenes nocturnos de: Paris a MadridSevilla a BarcelonaFlorencia a Paris Hace 25 años viví allá y si existían. Pero ya no me aparecen en la plataforma para reservar. Gracias

1 day ago

daferuRight on track

asked in Ask the community

Lyon - Barcelona 22 September 2023

Hi 😀I have interrail global pass, and want to like to do a reservation for AVI 9742 from LYON PART DIEU (2:30pm) - Barcelona Sants (7:32pm). I get over the interrail seat reservation this error message: “It seems no price offer is available right now. It is possible that all pass holder seats are sold out. Please check 'More information' and try other ways to book this seat reservation, or buy a separate full fare ticket to board. You need to buy a seat reservation to board.”So i called SNCF and they said to me, this train doesn’t exist, so it’s an failure from interrail website. Could somebody confirm that to me? That i would look after a different connection. More background information why this train: So I will start the trip in Munich, and want to be before 9pm in Barcelona. so I found the connection (5am start in munich - 7:32pm arrival in barcelona) Thanks for you help! Patrick

2 days ago

christyNew aboard

asked in Ask the community

Paris to Barcelona - day or night?

I’m new to this so please forgive my lack of knowledge here. I’ll be traveling with two adults and four children from Paris to Barcelona in July. Would it be better to get a day or night train? Any idea when/where is the best time/place to book? Appreciate the help.

2 days ago

rebublicKeeps calm and carries on

posted in Ask the community

Euronight Ljubljana-Zagreb

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich? Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic

2 days ago

HexagameNew aboard

asked in Ask the community

Interrail France Germany Pass - Travel in Germany

Hey there,I would like to travel from Cologne to Paris this Friday with my Interrail France Germany Pass.I've already read here in the forum that I can't travel directly from Cologne to Paris because the train goes through Belgium and that's not included in my pass. I would like to make sure that I have understood everything correctly:If I take the ICE from Cologne to Frankfurt, from Frankfurt to Karlsruhe and from there to Paris, is that ok? The journey still takes place in one day.And another question: Do I still have to reserve a seat on the ICE from Karlsruhe? It's a German train, but it goes through France, so I'm not sure.I'm a bit scared of this, as it says everywhere that you can't travel through your own country with the Interrail France Germany Pass. But I have to do it to get to France at all, don't I?Thank you very much for your help and best regards!

3 days ago

Beloved BelovedNew aboard

asked in Ask the community

GLOBAL PASS 2ND CLASS CAN RESERVE COUCHETTE CARRIAGE From Amsterdam to Basel

Hi all, just to check if it is possible to make reservation for couchette carriage for night train from Amsterdam to Basel for 2nd class global pass? Thanks in advance.

3 days ago

Alexandra ChocontáNew aboard

asked in Ask the community

travel from switzerland glacier express to Spain

Hello. Im looking to travel from Switzerland to Spain. Is there any route you recommend? Is possible to do that route or to difficult being my first time traveling by train in Europe. Im pretty new on this. Thanks!

3 days ago

Cris LRail rookie

asked in Ask the community

Consultsa sobre la reserva de asiento

Hola a todos, quisiera saber si es posible hacer la reserva de asientos por medio de la app, sin activar el paquete que compre, por ejemplo el Glacier Express reservar hoy los asioentos pero voy a viajar en abril. Hay alguna manera de poder hacerlo? Gracias

3 days ago

RobsueKeeps calm and carries on

asked in Ask the community

Not all destinations listed - Is Eurail workable for me

I am travelling to Europe for the first time, flying into Rome and home from London. I am considering a Eurail, first class, 10 day travel pass, valid for 2 months. The hope is to see Florence, Cinque Terre, Milan (also Lake Como) , Venice, Fiume Veneto (near Pordenone), Vienna, Prague, Munich, Zurich, Lyon, Paris and London.I started using the Eurail travel planner and found that it can’t find many of the places I want to go. I know that some of the lesser towns (e.g. Lake Como) will probably mean a separate bus trip or hire car. However I need to know where the main train lines run so I can make sure I can get to places I need to get to, or how close I can get them, especially Fiume Veneto where I have family. I thought Eurail was linked to all train lines in Europe, but I am worried that it may not be ideal for my needs.Also, I am unsure if I am better off booking every accommodation and every train trip before I leave home, or is it easy enough to book train travel and accommodatio

3 days ago

couline.roldanRail rookie

asked in Ask the community

Refund - Current Promo

Hi - I would like to know the refund for the on-going promo. I’m planning to purchase the promo ticket (with insurance - 100% refundable) since I don’t have my Visa yet. But there’s a note that you can refund as long as its 6 months before the last activation date (Jun 1, 2024). But the 6 months is in Dec 2023. Does it mean it’s not 100% refundable? Thanks in advance!

3 days ago

StephanKeeps calm and carries on

asked in Ask the community

Booking Nighttrain reservation all together in one compartment (sleeper / couchette)?

Hi together!We, 4 persons (family, two adults, two children age 15), want to book a reservation for SJ nighttrain. Is it somewhere visible at INTERRAIL booking service (not SJ) that our places are together in one compartment?As far as I know, there are 2 and 3-bed 2nd class sleepers (not couchettes). So, I assume, that we will get 2x 2-bed sleeper compartments when booking. Or could it be, that there is booked 1x 3-bed and another person into another sleeping compartment by the INTERRAIL booking system?Other possibility, the couchettes. There are 4 and 6-bed couchettes. At INTERRAIL there is again the possibility to book the option for couchette. But it is not clear, if it is a private 4-bed compartment (so no one other could be with us) or an 6-.bed compartment, where maybe two other persons could be in the compartment. How can I achieve such a 4-bed compartment via INTERRAIL or is it not possible?Thank you for your help!Bye, StephanI

3 days ago

Huanming.luRight on track

asked in Ask the community

Seat reservation refund for Spain

May I change the date of seat reservation ? I have got the seat reservation but want to change the date.

4 days ago

lekiwi1900Rail rookie

asked in Ask the community

Pass not valid for Paris -> Bordeaux in June 2024?

Dear All -- This summer, our family of 4 travelled from Frankfurt am Main (Hbf) (Germany) to Bordeaux St Jean (France) via Paris Montparnasse in June/July 2023 without problems. So, I am about to buy a Eurail Global Pass for us again for the 2024 summer … but looking at our travel dates (i.e., Sunday, June 09, 2024) under seat reservations, the website reports that the pass is not valid for the leg between Paris → Bordeaux (i.e., “Pass not valid. Choose a different journey within the Pass network or buy a separate ticket for this journey.). Any advice? Thanks so much in advance! Christian & Co.

4 days ago

Jenny KeysRail rookie

asked in Ask the community

activation

I have just bought interrail tickets for May 2024 two adults two kids. I want to activate passes asap in order to reserve Eurostar seats, however my children don't have passports yet (obviously they will when we travel). Is there a way to activate/reserve seats before they have passports? Worried they will all be gone by the time we receive passports!

4 days ago

Mar MarNew aboard

asked in Ask the community

Train back to my homecountry

Hello,there’s a thing that I haven’t quite understood.When can I take my trip back home?Does it work automatically?Me and my friends are going to use up 4 whole days of our pass. We eant to take the outbound journey on the fifth day. Can it be done? Or do we have to take a night train for it to count?Thank you

4 days ago

Bob555Rail rookie

asked in Ask the community

Why are all TER busses and trains unavailable on a route

Trying to book a train or bus from Montmelian to albertville on 7 Dec, but nothing is available?The same form Albertville to Bourg St Maurice station on 8 Dec.Is there something happening on these lines? Surely there must be an alternative?

5 days ago

krzychu12Rail rookie

asked in Ask the community

Active travel day needed for % discounted ferries?

Hello,Do I need to use a travel day in order to get the 30% discount on ferries (Norway), or can I save a travel day when I'm not using trains.Thanks

5 days ago

Wolfgang MikolNew aboard

asked in Ask the community

Ticket

ich kaufe ein Ticket für jemand anders. Ich muss dazu allerdings eine, in dem Fall meine Emailadresse angeben, ich nehme, sie dient für die laufenden und aktuellen Infos für den Reisenden auch während der Reise. Jedoch muss die Emailadresse nach dem Kauf geändert werden. Geht das? Denn dann kann ich das Ticket quasi als Überraschung besorgen. Bitte um Auskunft, da der Bot eigentlich keine differenzierten Antworten hervorbringt, auch wenn die Frage umformuliert wird. LG

6 days ago

juliadbauKeeps calm and carries on

asked in Ask the community

check out for buying global pass

I am trying to buy a Global pass during the sale but the check out page won’t load and I have been trying to do it for hours .Any suggestions would be very welcome. Thanks!

6 days ago

Anais Van MalderenNew aboard

asked in Ask the community

Details don't match on app - cannot add pass

Hello, I cannot add my mobile pass to the app.. As my name is with an “ï”, I strongly think the app doesn’t recognize this letter. I need to take a train in 2 days. What should I do?

6 days ago

vikingKeeps calm and carries on

asked in Ask the community

Kolding - Ostrow Wlkp - Kolding

Hi, I tried to byu a ticket for 2 adulsts and 1 child , 6 yo, from Kolding to Ostrow Wklp in Pl and retur.I tried with dsb.dk they don`t sell tickets to Poland. Then I tried with to buy with pkp.pl and they don`t sell tickets to Dk. Then I tried with db.de and they only sell to Franfurt an Oder, altso the border with Pl. I even called 2 private companies selling tickets in Pl and they could not find anything.I am sure that there train from Kolding to Hamburg, then to Berlin then to Poznan then Ostrow Wlkp.But how to byu such a ticket, anyone could help?

6 days ago

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