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NanjaRetired Community Manager

posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

2 years ago

matteofareyNew aboard

asked in Ask the community

Passer par son pays

Avec le Global Pass, j’ai vu qu’il était possible de prendre le train dans son pays 1 fois à l’aller et 1 fois au retour. Cependant, je prévois de faire un tour d’Europe en commençant par Portugal/Espagne puis Italie/Grèce/etc (donc passage en France inévitable). Il y a un trajet Barcelone - Milan (via Lyon) à 25eu, est-il possible de négocier avec Interrail pour obtenir ce prix sans utiliser le “trajet retour” ? Si ce n’est pas possible, puis-je utiliser mon “trajet retour” pour ce voyage et continuer à bénéficier du Pass après ? (Et je m’arrangerais pour le vrai retour en France). Merci pour vos réponses ;)

4 hours ago

TireRail rookie

asked in Ask the community

Sleeper train from Budapest to Prague

One of my goals in Europe is to ride a Sleeper train. I booked the EN 476 from Budapest to Prague.The lady I booked it with at the train station told me the reservation I made was for a bed (rather than a seat), but I want to verify because there was a language barrier and the reservation was so cheap -- only 10€. For context, I have Eurail first class.Attached a picture of the ticket below.

4 hours ago

Susan LuntRight on track

asked in Ask the community

printing reservations on the go

I have a paper pass,bi have made some reservations and printed them out before I set off. If I make a reservation whilst I am travelling, it says I need to print the reservation out. Is this the case? I don't know how I will be able to do that. Travelling in Italy and Switzerland.

5 hours ago

Turin55Rail rookie

asked in Ask the community

Trenes nocturnos en España, Francia e Italia

Hola a todos ! Quisier saber si aún hay trenes nocturnos de: Paris a MadridSevilla a BarcelonaFlorencia a Paris Hace 25 años viví allá y si existían. Pero ya no me aparecen en la plataforma para reservar. Gracias

6 hours ago

DaithíRight on track

asked in Ask the community

First time interailing

Hi I want to go interrailing next summer with my 14 year old son for roughly 2 weeks we have no interest in museums and stuff like that but just want an adventure with fun things to do and lovely scenery to see along the way, we are outgoing and like watersports and some mountain climbing anything exciting really. Im lost really as to what route to take , I've been to the likes of Amsterdam paris Munich most of Spain and Portugal so I've no interest in those places. The Slovenia croatia one caught my eye but I can't seem to find an itinerary of how many nights to stay where etc . Any help or advice greatly appreciated. Thanks Dave

9 hours ago

RobsueKeeps calm and carries on

asked in Ask the community

daferuRight on track

asked in Ask the community

Lyon - Barcelona 22 September 2023

Hi 😀I have interrail global pass, and want to like to do a reservation for AVI 9742 from LYON PART DIEU (2:30pm) - Barcelona Sants (7:32pm). I get over the interrail seat reservation this error message: “It seems no price offer is available right now. It is possible that all pass holder seats are sold out. Please check 'More information' and try other ways to book this seat reservation, or buy a separate full fare ticket to board. You need to buy a seat reservation to board.”So i called SNCF and they said to me, this train doesn’t exist, so it’s an failure from interrail website. Could somebody confirm that to me? That i would look after a different connection. More background information why this train: So I will start the trip in Munich, and want to be before 9pm in Barcelona. so I found the connection (5am start in munich - 7:32pm arrival in barcelona) Thanks for you help! Patrick

3 days ago

christyNew aboard

asked in Ask the community

Paris to Barcelona - day or night?

I’m new to this so please forgive my lack of knowledge here. I’ll be traveling with two adults and four children from Paris to Barcelona in July. Would it be better to get a day or night train? Any idea when/where is the best time/place to book? Appreciate the help.

3 days ago

rebublicKeeps calm and carries on

posted in Ask the community

Euronight Ljubljana-Zagreb

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich? Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic

4 days ago

HexagameNew aboard

asked in Ask the community

Interrail France Germany Pass - Travel in Germany

Hey there,I would like to travel from Cologne to Paris this Friday with my Interrail France Germany Pass.I've already read here in the forum that I can't travel directly from Cologne to Paris because the train goes through Belgium and that's not included in my pass. I would like to make sure that I have understood everything correctly:If I take the ICE from Cologne to Frankfurt, from Frankfurt to Karlsruhe and from there to Paris, is that ok? The journey still takes place in one day.And another question: Do I still have to reserve a seat on the ICE from Karlsruhe? It's a German train, but it goes through France, so I'm not sure.I'm a bit scared of this, as it says everywhere that you can't travel through your own country with the Interrail France Germany Pass. But I have to do it to get to France at all, don't I?Thank you very much for your help and best regards!

4 days ago

Beloved BelovedNew aboard

asked in Ask the community

GLOBAL PASS 2ND CLASS CAN RESERVE COUCHETTE CARRIAGE From Amsterdam to Basel

Hi all, just to check if it is possible to make reservation for couchette carriage for night train from Amsterdam to Basel for 2nd class global pass? Thanks in advance.

4 days ago

Alexandra ChocontáNew aboard

asked in Ask the community

travel from switzerland glacier express to Spain

Hello. Im looking to travel from Switzerland to Spain. Is there any route you recommend? Is possible to do that route or to difficult being my first time traveling by train in Europe. Im pretty new on this. Thanks!

4 days ago

Cris LRail rookie

asked in Ask the community

Consultsa sobre la reserva de asiento

Hola a todos, quisiera saber si es posible hacer la reserva de asientos por medio de la app, sin activar el paquete que compre, por ejemplo el Glacier Express reservar hoy los asioentos pero voy a viajar en abril. Hay alguna manera de poder hacerlo? Gracias

4 days ago

RobsueKeeps calm and carries on

asked in Ask the community

Not all destinations listed - Is Eurail workable for me

I am travelling to Europe for the first time, flying into Rome and home from London. I am considering a Eurail, first class, 10 day travel pass, valid for 2 months. The hope is to see Florence, Cinque Terre, Milan (also Lake Como) , Venice, Fiume Veneto (near Pordenone), Vienna, Prague, Munich, Zurich, Lyon, Paris and London.I started using the Eurail travel planner and found that it can’t find many of the places I want to go. I know that some of the lesser towns (e.g. Lake Como) will probably mean a separate bus trip or hire car. However I need to know where the main train lines run so I can make sure I can get to places I need to get to, or how close I can get them, especially Fiume Veneto where I have family. I thought Eurail was linked to all train lines in Europe, but I am worried that it may not be ideal for my needs.Also, I am unsure if I am better off booking every accommodation and every train trip before I leave home, or is it easy enough to book train travel and accommodatio

4 days ago

couline.roldanRail rookie

asked in Ask the community

Refund - Current Promo

Hi - I would like to know the refund for the on-going promo. I’m planning to purchase the promo ticket (with insurance - 100% refundable) since I don’t have my Visa yet. But there’s a note that you can refund as long as its 6 months before the last activation date (Jun 1, 2024). But the 6 months is in Dec 2023. Does it mean it’s not 100% refundable? Thanks in advance!

4 days ago

StephanKeeps calm and carries on

asked in Ask the community

Booking Nighttrain reservation all together in one compartment (sleeper / couchette)?

Hi together!We, 4 persons (family, two adults, two children age 15), want to book a reservation for SJ nighttrain. Is it somewhere visible at INTERRAIL booking service (not SJ) that our places are together in one compartment?As far as I know, there are 2 and 3-bed 2nd class sleepers (not couchettes). So, I assume, that we will get 2x 2-bed sleeper compartments when booking. Or could it be, that there is booked 1x 3-bed and another person into another sleeping compartment by the INTERRAIL booking system?Other possibility, the couchettes. There are 4 and 6-bed couchettes. At INTERRAIL there is again the possibility to book the option for couchette. But it is not clear, if it is a private 4-bed compartment (so no one other could be with us) or an 6-.bed compartment, where maybe two other persons could be in the compartment. How can I achieve such a 4-bed compartment via INTERRAIL or is it not possible?Thank you for your help!Bye, StephanI

5 days ago

Huanming.luRight on track

asked in Ask the community

Seat reservation refund for Spain

May I change the date of seat reservation ? I have got the seat reservation but want to change the date.

5 days ago

lekiwi1900Rail rookie

asked in Ask the community

Pass not valid for Paris -> Bordeaux in June 2024?

Dear All -- This summer, our family of 4 travelled from Frankfurt am Main (Hbf) (Germany) to Bordeaux St Jean (France) via Paris Montparnasse in June/July 2023 without problems. So, I am about to buy a Eurail Global Pass for us again for the 2024 summer … but looking at our travel dates (i.e., Sunday, June 09, 2024) under seat reservations, the website reports that the pass is not valid for the leg between Paris → Bordeaux (i.e., “Pass not valid. Choose a different journey within the Pass network or buy a separate ticket for this journey.). Any advice? Thanks so much in advance! Christian & Co.

5 days ago

Jenny KeysRail rookie

asked in Ask the community

activation

I have just bought interrail tickets for May 2024 two adults two kids. I want to activate passes asap in order to reserve Eurostar seats, however my children don't have passports yet (obviously they will when we travel). Is there a way to activate/reserve seats before they have passports? Worried they will all be gone by the time we receive passports!

6 days ago

Mar MarNew aboard

asked in Ask the community

Train back to my homecountry

Hello,there’s a thing that I haven’t quite understood.When can I take my trip back home?Does it work automatically?Me and my friends are going to use up 4 whole days of our pass. We eant to take the outbound journey on the fifth day. Can it be done? Or do we have to take a night train for it to count?Thank you

6 days ago

Bob555Rail rookie

asked in Ask the community

Why are all TER busses and trains unavailable on a route

Trying to book a train or bus from Montmelian to albertville on 7 Dec, but nothing is available?The same form Albertville to Bourg St Maurice station on 8 Dec.Is there something happening on these lines? Surely there must be an alternative?

6 days ago

krzychu12Rail rookie

asked in Ask the community

Active travel day needed for % discounted ferries?

Hello,Do I need to use a travel day in order to get the 30% discount on ferries (Norway), or can I save a travel day when I'm not using trains.Thanks

7 days ago

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