- - Knowledge base
Groups
Help Center

Community
General
Ask the community

Ask the community

Not sure where to post? Ask your question here.

769 Topics
2,771 Replies

When you subscribe we will email you when there is a new topic in this category

769 Topics

Recently active

Most replies Most views Newest first

NanjaRetired Community Manager

posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

2 years ago

Rob McCarthyNew aboard

asked in Ask the community

Customer Service for Reservations or Customer Service Number

I live in the US and am trying to book train reservations from Huela or Seville Spain to Barcelona, then to Nice, then to Portofino then to Rome. Isnt there a company that can do this for you with a fee for services rendered. Eurorail is not very straight forward for what I am trying to accomplish. Thanks.

18 hours ago

Tom MarisRail rookie

asked in Ask the community

How do I prove residency in Spain?

I am Dutch but have been living in Spain since 2018. If I want to use the Global Pass in the Netherlands, how do I prove residency in Spain?

1 day ago

Biba SjRight on track

asked in Ask the community

Young Adult

Hello,I am a parent who bought a flexi pass (10 days within 2 months) for myself (adult pass) + a kid pass + young adult pass (16).Now, I am wondering, since a young adult is with me and since i’ve got a phone travel passes for each person: is it possible that young adult uses that code separatly on her phone, and do some days of travel on her own. For example if she wants to travel home sooner. Thank you.Biba SJ

1 day ago

StraightMikkelKeeps calm and carries on

asked in Ask the community

Polen/Litauen/Lettland

Hallo Ich will von Polen über Litauen nach Lettland immer in die Hauptstädte. Reise ich besser mit Tickets vor Ort kaufen oder mit Interrail . Gibt bei der BahnCard da Möglichkeiten auf Rabatt? Gruß

1 day ago

TireRail rookie

asked in Ask the community

Susana19New aboard

asked in Ask the community

Suiza-Andalucia

Hola buenas, quisiera preguntar si alguien ha hecho ruta desde milan a andalucia o al contrario. Quisiera no pasar la noche en una estacion de tren y viajar de noche. En el mapa de trenes nocturnos España tiene muy mala conexión Mi otra pregunta es para reservar los asientos de tren como se debe hacer Para viajar con mi gatita , a ella como puedo hacer para sacarle billete . Alguien que haya viajado con gato o gata ? Gracias 💜

2 days ago

Turin55Rail rookie

asked in Ask the community

Trenes nocturnos en España, Francia e Italia

Hola a todos ! Quisier saber si aún hay trenes nocturnos de: Paris a MadridSevilla a BarcelonaFlorencia a Paris Hace 25 años viví allá y si existían. Pero ya no me aparecen en la plataforma para reservar. Gracias

3 days ago

DaithíRight on track

asked in Ask the community

First time interailing

Hi I want to go interrailing next summer with my 14 year old son for roughly 2 weeks we have no interest in museums and stuff like that but just want an adventure with fun things to do and lovely scenery to see along the way, we are outgoing and like watersports and some mountain climbing anything exciting really. Im lost really as to what route to take , I've been to the likes of Amsterdam paris Munich most of Spain and Portugal so I've no interest in those places. The Slovenia croatia one caught my eye but I can't seem to find an itinerary of how many nights to stay where etc . Any help or advice greatly appreciated. Thanks Dave

3 days ago

RobsueKeeps calm and carries on

asked in Ask the community

We don't want to miss anything "unmissable"

We’re after a little further help planning our first, and likely last, trip to Europe in April/May, 48 days, flying into Rome and out of London. Because we’re in our mid 60’s, we need fewer stops, longer stays. We’ve purchased a 15-travel-day Eurail pass and already had some incredibly valuable advice from this web site, and we’re just trying to make sure our plan is sensible & we’re not missing something “unmissable”.We love the old architecture of Europe, mountains, lakes, scenery and wildlife, not so much the beach scene. The places on our “must see” list are as follows, listed in the order we are thinking about traveling:Tuscany,Lake Como.The Swiss alps – recommended was the Bernina & Albula railways between Tirano and Chur.Venice.Pordenone – I have family there so it’s 5 nights takenVienna.Zurich.The road from Dijon to the outskirts of Paris, which we hope to drive. I can make all the above work, but it’s a messy zig zag Como to Chur to Tirano to Venice, and I am not sur

4 days ago

Andrés Cremonini

asked in Ask the community

Returning the same day consuming 1 day

Can I do a round trip consuming one day of my pass? For example: Brussels-Brugge in the morning and return in the evening.Thanks!

5 days ago

Andrea SonciniRail rookie

asked in Ask the community

Bologna to Berlin with one country pass

hi, my girlfriend and I would like to go to Berlin and Stuttgart next week starting from Bologna.I saw on the site that by purchasing the one country pass for Germany (which we are interested in to travel around this country only) the route from Bologna to Berlin and return is included even though it starts from a second country, can anyone confirm?

5 days ago

daferuRight on track

asked in Ask the community

Lyon - Barcelona 22 September 2023

Hi 😀I have interrail global pass, and want to like to do a reservation for AVI 9742 from LYON PART DIEU (2:30pm) - Barcelona Sants (7:32pm). I get over the interrail seat reservation this error message: “It seems no price offer is available right now. It is possible that all pass holder seats are sold out. Please check 'More information' and try other ways to book this seat reservation, or buy a separate full fare ticket to board. You need to buy a seat reservation to board.”So i called SNCF and they said to me, this train doesn’t exist, so it’s an failure from interrail website. Could somebody confirm that to me? That i would look after a different connection. More background information why this train: So I will start the trip in Munich, and want to be before 9pm in Barcelona. so I found the connection (5am start in munich - 7:32pm arrival in barcelona) Thanks for you help! Patrick

6 days ago

christyNew aboard

asked in Ask the community

Paris to Barcelona - day or night?

I’m new to this so please forgive my lack of knowledge here. I’ll be traveling with two adults and four children from Paris to Barcelona in July. Would it be better to get a day or night train? Any idea when/where is the best time/place to book? Appreciate the help.

6 days ago

rebublicKeeps calm and carries on

posted in Ask the community

Euronight Ljubljana-Zagreb

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich? Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic

7 days ago

HexagameNew aboard

posted in Ask the community

Interrail France Germany Pass - Travel in Germany

Hey there,I would like to travel from Cologne to Paris this Friday with my Interrail France Germany Pass.I've already read here in the forum that I can't travel directly from Cologne to Paris because the train goes through Belgium and that's not included in my pass. I would like to make sure that I have understood everything correctly:If I take the ICE from Cologne to Frankfurt, from Frankfurt to Karlsruhe and from there to Paris, is that ok? The journey still takes place in one day.And another question: Do I still have to reserve a seat on the ICE from Karlsruhe? It's a German train, but it goes through France, so I'm not sure.I'm a bit scared of this, as it says everywhere that you can't travel through your own country with the Interrail France Germany Pass. But I have to do it to get to France at all, don't I?Thank you very much for your help and best regards!

7 days ago

Beloved BelovedNew aboard

asked in Ask the community

GLOBAL PASS 2ND CLASS CAN RESERVE COUCHETTE CARRIAGE From Amsterdam to Basel

Hi all, just to check if it is possible to make reservation for couchette carriage for night train from Amsterdam to Basel for 2nd class global pass? Thanks in advance.

7 days ago

Alexandra ChocontáNew aboard

asked in Ask the community

Travel from Switzerland glacier express to Spain

Hello. Im looking to travel from Switzerland to Spain. Is there any route you recommend? Is possible to do that route or to difficult being my first time traveling by train in Europe. Im pretty new on this. Thanks!

7 days ago

Cris LRail rookie

asked in Ask the community

Consultsa sobre la reserva de asiento

Hola a todos, quisiera saber si es posible hacer la reserva de asientos por medio de la app, sin activar el paquete que compre, por ejemplo el Glacier Express reservar hoy los asioentos pero voy a viajar en abril. Hay alguna manera de poder hacerlo? Gracias

7 days ago

RobsueKeeps calm and carries on

asked in Ask the community

Not all destinations listed - Is Eurail workable for me

I am travelling to Europe for the first time, flying into Rome and home from London. I am considering a Eurail, first class, 10 day travel pass, valid for 2 months. The hope is to see Florence, Cinque Terre, Milan (also Lake Como) , Venice, Fiume Veneto (near Pordenone), Vienna, Prague, Munich, Zurich, Lyon, Paris and London.I started using the Eurail travel planner and found that it can’t find many of the places I want to go. I know that some of the lesser towns (e.g. Lake Como) will probably mean a separate bus trip or hire car. However I need to know where the main train lines run so I can make sure I can get to places I need to get to, or how close I can get them, especially Fiume Veneto where I have family. I thought Eurail was linked to all train lines in Europe, but I am worried that it may not be ideal for my needs.Also, I am unsure if I am better off booking every accommodation and every train trip before I leave home, or is it easy enough to book train travel and accommodatio

7 days ago

couline.roldanRail rookie

asked in Ask the community

Refund - Current Promo

Hi - I would like to know the refund for the on-going promo. I’m planning to purchase the promo ticket (with insurance - 100% refundable) since I don’t have my Visa yet. But there’s a note that you can refund as long as its 6 months before the last activation date (Jun 1, 2024). But the 6 months is in Dec 2023. Does it mean it’s not 100% refundable? Thanks in advance!

7 days ago

StephanKeeps calm and carries on

asked in Ask the community

Booking Nighttrain reservation all together in one compartment (sleeper / couchette)?

Hi together!We, 4 persons (family, two adults, two children age 15), want to book a reservation for SJ nighttrain. Is it somewhere visible at INTERRAIL booking service (not SJ) that our places are together in one compartment?As far as I know, there are 2 and 3-bed 2nd class sleepers (not couchettes). So, I assume, that we will get 2x 2-bed sleeper compartments when booking. Or could it be, that there is booked 1x 3-bed and another person into another sleeping compartment by the INTERRAIL booking system?Other possibility, the couchettes. There are 4 and 6-bed couchettes. At INTERRAIL there is again the possibility to book the option for couchette. But it is not clear, if it is a private 4-bed compartment (so no one other could be with us) or an 6-.bed compartment, where maybe two other persons could be in the compartment. How can I achieve such a 4-bed compartment via INTERRAIL or is it not possible?Thank you for your help!Bye, StephanI

7 days ago

Huanming.luRight on track

asked in Ask the community

Seat reservation refund for Spain

May I change the date of seat reservation ? I have got the seat reservation but want to change the date.

8 days ago

Page 1 / 31

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself

Destinations visited (with CTRL you select several)

Favourite destination (with CTRL you select several)

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.