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Mail

  • July 31, 2026
  • 1 reply
  • 12 views

Hi, I booked two tickets with Discover (one for myself and one for a friend) and received the confirmation email with the tickets. However, today I got an email asking me to log in to the DiscoverEU app, even though I’m already logged in. When I check the "My passes" section, I can see my name and the pass, but if I try to view the details, the app says my phone is offline—even though it isn't. Can anyone help me?

1 reply

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  • Railmaster
  • July 31, 2026

I think you'd better ask DiscoverEU customer support:

https://helpcentre.start-discover.eu/hc/en-gb/requests/new