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Heerlen to Aachen train suspended. wasn't updated on app

  • 6 November 2021
  • 3 replies
  • 54 views
Pedro Ariztía

heerlen to Aachen train suspended. wasn't updated on app!

I lost two train bcs of that.

Where is a news/feedback/update to suspended trains lines? It wasn't updated on the application!

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Best answer by Angelo 6 November 2021, 19:30

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R
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Userlevel 7
Badge +9

The baseline is: you cannot rely on the app, simply because it doesn't get enough updates. Do NOT use it to plan.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
seewulf
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Userlevel 7
Badge +14

As @Angelo  explained there is no gurantee that the Railplanner is uptodate (Eurail aims it ofcourse) but sometimes changes on short notice aren´t loaded to the App :/

I recommend to use the local railplanner  or atleast Scotty (Austrian Rail) or DB Navigator (German Rail) as these get more updates and cover many European Countries :) Muj Vlak of Czech Rail is a  good offline app as Scotty & DB Navigator always need a data connection.

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
Angelo
Rank
Userlevel 7
Badge +10

The railplanner app works offline, the app get new timetables via updates. You have to look to apps or websites of the train carrier when you want to have up-to-date data. 

Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.

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