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Reimbursement reservations tgv due to strike

  • 23 December 2022
  • 3 replies
  • 257 views

We have tgv seat reservations for next sunday, but the train has been cancelled due to strikes. No rebooking is possible because all alternatieve trains are fully booked. We have to revert to slower local trains. 

SNCF offers a 20% reimbursement, but we cannot get this because the seats were booked through interrail. How can we be reimbursed by interrail? 

We cannot find any information on the website.

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Best answer by rvdborgt 23 December 2022, 22:36

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3 replies

Thank you rvdborgt, I had not found this form. I filled in the request. 

BrendanDB, bedankt voor de suggestie. Wij hebben gereserveerd via interrail en dus werd het geweigerd bij SNCF. Succes!

Userlevel 7
Badge +7

Je bent niet de enige. Ik heb dit formulier gebruikt (wel bij gewone tickets): https://sncf.force.com/Ouifit/s/?language=fr&queue=BK%204MvTKwrn7xxM%20R2rjDZ6EVK9q070EmvMFZXPylFI%3D&event=V9glpmU%2F1tEgFzURJkVz4bik9%20Rt4iIwPAoz%20jmCe1w%3D&applicationorigine=Q09sv2DGgwb5P7xgUIO94Q%3D%3D

Het proberen waard (als het formulier werkt en niet platligt door de vele vragen). 

Userlevel 7
Badge +9

Contact customer service:

https://eurail.zendesk.com/hc/en-001/requests/new

Ask for a full refund because of the cancellation.

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