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Seat reservation error ''something went wrong with your order''

  • 8 August 2021
  • 2 replies
  • 46 views

We encountered some problems while making seat reservations. we got an email informing us that “Something went wrong with your order”. Since we depart in one week’s time we were wondering if they  will be able to re-book our seat-reservations in time or if we should look for another correspondence?

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Best answer by Nanja 9 August 2021, 14:59

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Userlevel 7
Badge +9

Which Routes are you trying to reserve?

Userlevel 6
Badge +7

Hi, please contact our Customer Support team directly here, as they can look into it.  Also let us know what route you are trying to book as well as the date and time, so that we can suggest alternatives. 

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