Hi travellers, have you experienced to be charged a fully tariff ticket although you are a eurail pass holder?
I bought a ticket at Paris Gare de Lyon Station, on these self.service machines, and I was charged full tariff for a ticket from Paris to Berlin (euros 213) instead of partially as I have my eurail pass, so I should be charged with just euros 30 - 40 app.
Have you experienced this issue? how it was solved?, I try to get in touch with eurail offices or agents but i just got connected with a chatbot, and they suppose to get back to me within 48 hours.
Do I have possibilities to get the extra money paid back? any chances? anyone on this community could comment? I will really appreciate it!!
Bye for now.
Best answer by rvdborgtView original