Hi! I activated my mobile pass in the App and booked a ticket to Paris. Now I wanted to book a seat reservation with the interrail website but it is not working because I can't see my trip details. Did I do something wrong?
When making seat resevation, the app says ''don't have any trips yet''
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but I already made a trip so that's why I'm confused. I guess I need to contact the customer sevice
Normally, a trip should have been created in your account after you bought your mobile pass. But you can also add one yourself.
What does "is not working” mean? Is there an error? If so, please post a screenshot.
By the way, it is not necessary to activate your pass or to activate a travel day to be able to book reservations.
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