Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,709 Topics
  • 22,128 Replies

5709 Topics

M
Full steam ahead
marc13Full steam ahead
asked in Eurail & Interrail Passes

Pass disappeared from the app

Hello, I am currently Interrailing and my 3 month global pass just disappeared from the app. When I try to add it again, I get an error message saying that the pass is already on my device. Maybe it is, but neither can I see my pass nor my trip.I have already submitted a zendesk support request this morning, but I got an automated email reply that the pass number in the support request was invalid. I then responded to this email with my correct pass number and since then I haven’t heard anything from the interrail support.Are there any other ways of getting support for this issue? I have not reinstalled the app yet as I don’t know if it is safe to do so while my pass is active. Regards, Marc

8
C
Keeps calm and carries on
7 days ago
M
ManeeshNew aboard
asked in Eurail & Interrail Passes

Can Eurail Pass be converted to Interrail pass?

Hi All,Please help me, its very urgent.I am a citizen of India(Indian Passport) and currently working in Germany for a German Company.Yesterday I booked a Eurail Global Pass “10 days within 2 months”.Is Eurail Global Pass valid for me, can I travel with this pass?Or have I made a mistake, is the Interrail Global Pass valid for me?I am confused , please help me.If I have made a mistake then can Eurail Global Pass be converted to Interrail Global Pass?Please reply. 

8
A
Railly clever
7 days ago
SHIH
SHIHNew aboard
asked in Eurail & Interrail Passes

Reservation for Eurail Pass

I want to order TGV 5482, from PARIS AEROPORT CDG2 TGV ROISSY (France) to STRASBOURG (France) on 2024.10.04 I have a Eurial Pass, but the system displays the following message:"Prices are unavailableNo price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable. ＂ When will reservations be open?

2
Hektor
Keeps calm and carries on
8 days ago
fahads82
fahads82New aboard
asked in Eurail & Interrail Passes

Can I get my Global pass upgrade from 2nd to 1st class?

Hi,I have just purchased a 4 day 2nd class global pass (didn’t activated it yet). I want to upgrade it for 1st class, what is the procedure?

1
T
Full steam ahead
8 days ago
Orgelmann
OrgelmannRight on track
asked in Eurail & Interrail Passes

activate by 1 jun 2024 - what does it mean ?

Hello,I bought my global pass promo Senior on 28.11.2023: 10 days within 2 monthsOn the confifmation there is the notice „activate by Date 1 june 2024“is this the last Chance to activate the pass?what is the Latest Chance to activate my pass ?looking forward to get help. Thanks a lot for any advice you can give to me. all the best to youmartin 

4
K
9 days ago
T
Keeps calm and carries on
Trip2EUKeeps calm and carries on
asked in Eurail & Interrail Passes

Night travel - will count day1 or day2 ?

Hi there,  I got Schengen VISA for France starting 18/05. I am residence of UK and holds BRP so would go for Interrail Global 2nd class Pass. Now, to best utilize my first day (18/05) in Paris, I am planning to start from Edinburgh on 17/05 and would like to take night train at 19:58 from Edinburgh, which will reach London King Cross at night 1.05 AM. I would then take EuroStar morning train from London St Pancras at 6.30 for Paris.Could you please help answer.1.    If this night journey from Edinburgh to Paris will count as 1-day or 2-day travel for Interrail Pass? Do ‘7 pm rule’ still exists? Would appreciate, if one can suggest how to best utilize my first day with Interrail pass.2.    Can I make reservation on 1st class of Eurostar and in Bernina express (for Switzerland) , if I am holding 2nd class interrail pass? TIARegards

13
T
Keeps calm and carries on
11 days ago
Bettina Sam
Bettina SamRight on track
asked in Eurail & Interrail Passes

San Sebastian to Barcelona

Hi im looking for tickets to Barcelona from San Sebastian - on Eurail site its says prices are unavailable so i went to Rail Europe which show routes but says I need to book at the station - does this mean it wont sell out and I can buy on the day.  Its for Saturday 6 July.

8
Bettina Sam
11 days ago
pamtshibubudze
pamtshibubudze
asked in Eurail & Interrail Passes

Can the Global Pass cover all the areas in this packed itinerary

14, 15 & 16 Dec 2024 =Day 1-3: **London, United Kingdom**- Explore London's iconic landmarks and attractions. 17 & 18 Dec 2024 = Day 4-5: **Paris, France**- Take the Eurostar train from London to Paris.- Explore Paris and its famous attractions. 19 Dec 2024=Day 6: **Milan, Italy**- Take a train from Paris to Milan.- Spend a day exploring Milan. 20 Dec 2024= Day 7: **Florence, Italy**- Take a train from Milan to Florence.- Spend a day exploring Florence. 21 Dec 2024= Day 8: **Naples, Italy**- Take a train from Florence to Naples.- Explore Naples or take a day trip to Pompeii. 22-23 Dec 2024= Day 9-10: **Sorrento/Amalfi Coast, Italy**- Take a train from Naples to Sorrento.- Spend a couple of days exploring the charming town of Sorrento and visiting the Amalfi Coast.- Visit nearby Positano, Amalfi, and Ravello for stunning coastal views. 24-25 Dec 2024= Day 11-12: **Rome, Italy**- Take a train from Sorrento to Rome.- Spend a couple of days exploring Rome's iconic landmarks, such a

10
pamtshibubudze
11 days ago
Jonmegs
JonmegsRight on track
posted in Eurail & Interrail Passes

adding trip to pass - when to i add a trip

My wife and I have 3 month Global passes. I have activated both (duplicated) trips on my mobile.  Just wondering when we add the journeys to the pass?  Do I do it one trip at a time the day before/or day of travel or do I load multiple trips onto the pass knowing we’ll be travelling on those days/dates. our time table - first trip -02 June 24, second trip 06 June 24, 3rd trip 9 June 24 and so on . do I just load the first trip on the day and then do the same for the rest of the trips on the days of travel?Cheers jon  

2
A
Railly clever
12 days ago
KatyDManningTx
KatyDManningTxRail rookie
asked in Eurail & Interrail Passes

Does Eurail Cover Geneva Airport

Hello! I am new to Eurail and have been reading and using the app but am still quite confused!My husband and I purchased the Eurail global pass for our first trip to Switzerland and France.We’re trying to get from Geneva Airport to Wengen. I see differing information on whether Eurail covers the train from Geneva to Lauterbrunnen (from which we’d purchase the ticket up to Wengen), as well as whether we can use the Eurail pass to get from Geneva Airport to the main Geneva station or if we have to purchase a ticket for that too. Any advice is greatly appreciated!! Thank you so much!

2
KatyDManningTx
12 days ago
Bettina Sam
Bettina SamRight on track
asked in Eurail & Interrail Passes

Paris to San Sebastian

Hi im looking to travel from Paris to San Sebastian - i cant find a route...can anyone help 

1
T
Full steam ahead
13 days ago
nellieb1y
Keeps calm and carries on
nellieb1yKeeps calm and carries on
asked in Eurail & Interrail Passes

Can I get a cover number for paper pass?

G'Day !     Just ordered a paper pass.  I note that delivery is estimated at 2 weeks.  Is there any way to generate a pass cover number for a paper pass?  I'd like to make reservations as soon as possible, because the route is popular (Brussels-London via Eurostar).I'm asking because 2 years ago I had a pass, and got the following error when trying to purchase reservations on this route:  Eurail B.V. is not listed on the Issuer drop down list. I selected DISCOVEREU TRAVEL PASS (CIV 9901)  Pass Cover Number returns an error. PASS COVER NUMBER DOESN’T LOOK RIGHTBut I don't remember the solution, as this was about 2 years ago.  Someone told me to use a different number and ignore the cover number on the jacket  I apologise for my confusion.Thank you kindly !     

0
nellieb1y
Keeps calm and carries on
13 days ago
T
Keeps calm and carries on
Trip2EUKeeps calm and carries on
asked in Eurail & Interrail Passes

Pass Cover code for availing Pass Benefits

Hello again.Could you please help what is pass cover code ? I am trying Pass reference code which i got while purchasing pass, but its not taking. I want to avail 10% discount on Disneylands ticket. Please help.TIA

1
Angelo
Railmaster
13 days ago
J
justhetracksmaamRail rookie
asked in Eurail & Interrail Passes

The Reservation system is still down for everyone right?

I’ve been trying to book something in France for the better part of a week and I keep getting the notification on the top of the page that it’s not working. What's an alternative way to make French train reservations with a US credit card? It says 'Prices temporarily unavailable. Check back in a few hours to see prices and book this seat reservation.' And it has for a while now. But when you go to the alternative options it offers you, you get this:'Others ways to book this seat reservationBook in person at a main station in Europe Book online at travel.b-europe.com Reservations for domestic trains by phone through "Ligne Directe" 36 35. Call centre does not accept US Visa and Master Cards credit cards'When I tried the site travel.b-europe.com I'm pretty sure it's connected to Eurrail and down too. Because no reservations on any day are available. The phone number is not an option because of my US cards. So then that leaves 'main station in Europe.' Currently in the Balkans where train

4
Angelo
Railmaster
15 days ago
N
Keeps calm and carries on
nadiajuliantoKeeps calm and carries on
asked in Eurail & Interrail Passes

Brienz Rothorn Bahn/Steam Trains

I will be going to Switzerland in the summer (might re-visit for winter again), hence for this trip, I am really interested in the Brienz Rothorn Bahn as I think going on winter won’t have the same scenery.  But it’s pretty pricey (return trip is 96 CHF, is it not covered by interrail, not even a discount?), is it really worth it? The cable car to the top of Zermatt is almost similar price even. Any suggestion or maybe there are other more affordable steam trains for interrail holders? Addition: is it possible to get one way up, then hike down? or would that be too much of a hike Thank you!

4
N
Keeps calm and carries on
15 days ago
J
jo-anne-bRail rookie
asked in Eurail & Interrail Passes

Option for Multiple trips between country of residence?

Hi, I will be travelling between my country of residence (UK) and the EU 3 times during 1.5 months and wondering if there is some option that allows multiple entry-exits from one’s country of residence? I had considered getting a Eurail pass, but don’t think I’ll be allowed to long-term.  Does anyone have any suggestions?

3
J
15 days ago
hardingt12345
Full steam ahead
hardingt12345Full steam ahead
asked in Eurail & Interrail Passes

Can I use Eurail Global Pass for Trenitalia train Roma Tiburtina to Castiglion Fiorentino

From Melbourne, Australia, I am travelling mid June 2023 from Roma Fiumicino Airport train station (as staying near there) to Castiglion Fiorentico (via Roma Tiburtina is the way I am advised)Eurail website https://www.eurail.com/en/help/interested-in-eurailing/which-trains-are-included-in-the-pass states that Trenetalia Italian trains ARE included under Eurail Pass.The Roma Fiumicino Airport rail stn to Roma Tiburtina leg of trip seems not covered and not managed by Trenetalia.But Trenetalia operate Roma Tiburtina to Castiglion Fiorentico (per their website https://www.lefrecce.it/Channels.Website.WEB/#/search-results?handoff=true&referrer=www.trenitalia.com) so can I use my 7 day Eurail Pass investment - with no seat reservation ?The Eurail Pass site when searching simply comes up with NO train service found Roma Tiburtina to Castiglion Fiorentico 26/6/23 - unhelpful to me.  Tony Harding

8
Brian Hall
Keeps calm and carries on
15 days ago
Sushmita Yadav
Sushmita YadavRail rookie
asked in Eurail & Interrail Passes

How do i enter the exact train i have seat reservations on to my eurail mobile pass?

Hello everyone, I am travelling to the UK for the first time and also making use of the eurail global mobile pass for the first time and would like to know how to add the exact train that I have booked seat reservation on, to my trips in my mobile pass. From what I can see, the mobile pass only shows you timings of the trains between two places and there is no information such as train number etc. written anywhere on the railplanner app. I have booked my seat reservation from Edinburgh to London on LNER website by matching the timetable on the rail planner app to that of the LNER website. How do I ensure that my seat reservations are on the exact train that I have added to my pass?

2
Sushmita Yadav
15 days ago
yücel
yücelRight on track
asked in Eurail & Interrail Passes

baltic

Hello everyone, I am receiving a warning that I need to add some locations manually in the Rail Planner application for the mobile pass. Not being able to see the train services in the application worries me. Could you please share your experiences with me about this issue and traveling to the Baltic countries. Thank you in advance, I wish you a pleasant trip.

10
yücel
16 days ago
M
Keeps calm and carries on
mystraKeeps calm and carries on
asked in Eurail & Interrail Passes

Apps questions: journey entries, pass activation & activate a travel day (connect journeys to pass et al)

HiI have 3 eurail passes (1 adult & 2 seniors) for France. This is my first time using a pass. I’ve read and watched the video https://www.eurail.com/en/eurail-passes/eurail-mobile-pass/getting-started  Upon landing at Paris CDG on May 11, will take the afternoon TGV from the airport train station:CDG TGV to Colmar (May 11) TGV 9874 16:52 to 18:41 (seat reservations bought) 10 min transfer in Strasbourg TER 96235 18:51 to 19:21 Strasbourg to Colmar  Question1: (trip entries in app)In the Rail Planner app, I have 3 journeys under “My Trip” for May 11TGV 9874 CDG TGV to Colmar 16:52 to 19:21 TER 96235 Strasbourg to Colmar 18:51 to 19:21 TER 32331 Strasbourg to Colmar 19:21 to 19:53#2: I think #2 is not necessary as it’s already included in #1. Is that right?#3: I’m concerned if we can’t make the 10 min transfer at Strasbourg and therefore added the next train which at 19:21.Will I be penalized for having duplicate or additional trips/journes for an activated travel day? (Please not

4
M
Keeps calm and carries on
17 days ago
Owais Raza
Owais RazaNew aboard
asked in Eurail & Interrail Passes

Linking seat reservations with mobile app

I have already purchased my EU rail pass and also reserved seats for the routes I will be travelling on through the EU rail website. I have downloaded the Rail planner app and added my travel pass on that. Is there a way I can link my e-tickets for the seat reservations with my pass? If not, what is the use of the app if I have to download and print out e-tickets to show to the ticket inspector?

2
Hektor
Keeps calm and carries on
17 days ago
Ruben Vercruyssen
Ruben VercruyssenNew aboard
asked in Eurail & Interrail Passes

Multiple trips from Brussels to Germany and back

I'm going to the EURO’s next summer. I travel from Brussels to German host cities. These are my travel movements: Brussels - Hamburg, Hamburg - Brussels, Brussels - Leipzig, Leipzig - Brussels, Brussels - Munich, Munich - Brussels. Can I use the German Rail Pass with these travel movements? Or do I need another Pass?

5
Angelo
Railmaster
18 days ago
D
duyunRight on track
asked in Eurail & Interrail Passes

Paper pass return label

I need to return my paper pass as soon as possible.The return label that came with the paper pass has the address:Eurail. B.V., Int. Business Return Service, I.B.R.S./C.C.R.I. No.7, 3500 ZA Utrecht (NL).Can I know if this is the correct address to send the paper pass to?Also, I would like to know if the return label guarantees delivery, as I am sending the pass from the United States. If the return label cannot guarantee delivery, can I use DHL or FedEx to send it to the above address?This is the return label that I have received:I have already sent this question to customer service a couple of days ago, but I have yet to receive a response. I would greatly appreciate it if someone from Eurail can answer my question as soon as possible.Thank you very much! Yun

9
D
18 days ago
X
Keeps calm and carries on
XufangKeeps calm and carries on
asked in Eurail & Interrail Passes

Supplement from Antwerpen to Breda

I am trying to figure out the meaning of the notes in Rail Plan.When I try to search a trip from Antwerp (in Belgium) to Breda (in The Netherlands). It showed the note ‘Supplement included for international travel...’. When I clicked on ‘Read more’, it showed ‘Special Conditions ...’ as on the screen shots below.Does anyone knows what are those notes mean? Is the trip considered as ‘international travel’(from Belgium to Netherlands)? If I take the trip, do I have to pay for the supplement? Any help will be much appreciated!Thank you very much in advance!By the way, I will be using Eurail Globe Pass when I travel there. 

5
X
Keeps calm and carries on
19 days ago
Osvaldo Héctor Fatala
Osvaldo Héctor FatalaNew aboard
posted in Eurail & Interrail Passes

Planning my trip

I plan to do the circuit. Prague, Berlin, Amsterdam, BrusellasyLondres, on different days and by train. What do you advise me to optimize time, cost and pass Eurail do?? TRating to make foot in each railway station of those cities. salutes with distinguished attention. Osvaldo Fatala

2
ralderton
Railmaster
20 days ago
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