I needed to change the reservation of a 4bed couchette from Bologna-Palermo to Bologna-Siracusa but couldn’t find an option to cancel or rebook my reservation without costs. (First I wanted to book a 2nd class single bed but couldn’t find a possibility either) My local train company’s office wasn’t able to solve the problem, too.
Is there still a chance to get the reservation, that is not needed refunded.?
Alois
OK, Interrail's refund and exchange policy refers to Appendix 1 of the booking conditions. Appendix 1 refers to Trenitalia's refund rules. The applicable section about night trains can be found here, where it says that refunds are possible with a 20% charge. The BASE fare conditions apply, because a pass reservation is a BASE ticket type for Trenitalia.
If the Interrail website charges more than 20% costs for a refund, then contact customer service:
https://eurail.zendesk.com/hc/en-001/requests/new
Edit: there are costs.
I booked via interrail reservations.
Where did you book your reservation?
DB can book reservations for Italian night trains, but they can't do anything with reservations booked elsewhere.
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