Hello..
i need some help. I cant activate my wurail global pass. what should i fix this problems. I’m very worry because the trip is coming soon.
thank you
apple
Hello..
i need some help. I cant activate my wurail global pass. what should i fix this problems. I’m very worry because the trip is coming soon.
thank you
apple
Please help as I and my wife is traveling to Munich today at 13:xx but still cannot activate our pass
If you haven't done so yet, please contact customer service, explain thee problem and tell them you need to travel now. Also send them your screenshots.
Please help as I and my wife is traveling to Munich today at 13:xx but still cannot activate our pass
I have setting as app suggest already but not working. And now i’m waiting for contact customer service reply me now
In the app, go to More > Settings, and enable error logging (bottom of that screen). Then try the activation once more, so customer support has some logs to look at.
Then please contact customer service. Also mention when you need to travel.
It always show something went wrong as a picture below. Please help. Thank you so much
What is the problem? If you see an error message, could you please post a screenshot? Or otherwise a screenshot of where you are stuck?
How soon is soon?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.