DiscoverEU: how to change the validity period?

  • 17 February 2022
  • 1 reply

hi! my name is Patricia. I won a discoverEu travel ticket and I was supposed to use it in august but unfortunately i can’t go in august anymore. i already added my pass in the app(with all the information including the validity period) and now i want to change my validity period but i don’t know how. I was wandering if i can do this and if i can maybe explain it to me how to do it. 

thank you! have a nice day! 


Best answer by seewulf 17 February 2022, 18:22

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Userlevel 7
Badge +14 Please open a case here and ask if they could deactivate your pass in the app :) (I recommend to activate the mobile passes just few days in advance and not months because nobody knows what the future brings.)