Solved

I changed country of residence, can I change it?

  • 20 November 2023
  • 1 reply
  • 45 views

I am undergoing an internship in Amsterdam, but my official residence is in France. Unfortunately, I mistakenly selected the Netherlands as my country of residence during the purchase process.

Sadly it is impossible to make the change online, but given that the purchase was made less than 10 minutes ago, I kindly request some assistance in rectifying this error. It is crucial for me to have the pass correctly reflect my French residency, as I plan to travel from and back to France.

Thank you for your support.

icon

Best answer by rvdborgt 20 November 2023, 10:39

View original

1 reply

Userlevel 7
Badge +9

Please contact customer service here:

https://eurail.zendesk.com/hc/en-001/requests/new

Reply