Mobile Pass Questions

  • 27 November 2021
  • 2 replies

Hello, I want to buy an interrail pass, but I would like to know 2 things:

  • Is the mobile pass always 100% refundable (even after the promo ends - 30th November)? And if so is it usually more expensive than the paper pass?
  • Can I exchange my mobile pass for a paper pass? If so what does it involve?

Thank you for all the help you can give!


Best answer by seewulf 27 November 2021, 17:50

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2 replies

Userlevel 3
Badge +1

Hi Diana. Just to complement Seewulf's answer; please notice the Plus offer (which allows for higher refund percentages than the standard refund policy) is only available for electronic Passes - there is no such offer for the paper version of the Passes. It is possible to exchange a mobile Pass for a paper Pass, but this usually only happens in exceptional cases, as the paper Pass carries quite a few additional practical disadvantages and risks compared to the mobile Passes.


Userlevel 7
Badge +14

The offical refund policy

Is 85% for Standard passes (without plus upgrade) or 100% with plus upgrade
Promotional / discounted passes are usually not refundable with the plus upgrade they will refund 85%.

Currently Eurail offer the plus upgrade for free :) means that you get 100% refund.

Paperpass and Mobilepass have both the sameprice :) You can exchange your passes only via a refund a buy a new one.

I recommend to wait usually there are more discounts arround Christmas / New year, Valentins day or Easter :) no need to book a pass yet when you are not 100% sure.

Eurail tries to sell the mobile pass only :/ but you can still buy the Interrailpass at many Ticket offices in Europe :) I bought them quite often just few days in advance at a ticket office next to me.