Problems adding a trip to a pass

  • 21 July 2023
  • 2 replies

I have 4 passes associated with the 4 people who are going to travel together. In My Trip I see a person with a p and the other 3 with a c (I think it's a copy), but in the person with the p I can't add trips, because when I try, it gives me the option to add the three people with c, but not in the one with the p..., what am I doing wrong?? Why can't I see the trip in one of the people (the one with the p)?Thank you.

Best answer by rvdborgt 21 July 2023, 14:23

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2 replies

Userlevel 7
Badge +9

If you plan a journey in the planner and then save that journey to My Trip, then the app should offer to save it to all 4 available trips at the same time. But if there are more than 3 trips, such as in your case, then you need to scroll down in the list to see the others.

If that doesn't work, then please ost a screenshot where you see only 3 trips instead of 4.

Thank you!!!