Hi,
Me and my friend are currently travelling through Europe. Yesterday here phone broke, since then we tried to reach Interrail because she is now unable to use her ticket. We did not get a response and she does not know what to do. Can anyone help her please, it's urgent since we're mid-traveling.
Thank you!
Thank you for your answer, it was very helpful! The problem is fixed:)
Use this form to contact customer support and state clearly that you are mid-travelling and need urgent help.
https://eurail.zendesk.com/hc/en-001/requests/new
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.