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Wrong Date of Birth Needs changing for travel tomorrow

  • 6 August 2022
  • 2 replies
  • 69 views

My littlie boys date or birth is wrong on pass. I have contacted customer services several

times but no response. We are travelling tomorrow and not sure what to do?

We are sorry for the delay in replying to you. This issue seems to have been resolved. For any other travelers who might be experiencing the same issue: the only way to have traveler details rectified is by contacting customer service. For urgent assistance, you can send us a DM on Twitter :) 


@Camilo @Claudi. 


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