@MP21 wich email adress? I don’t know that you can get in touch via email with Interrail/Eurail. Only via Bot on the website or this form: Submit a request – Eurail Knowledge Base customerservice@interrail.eu I got an automatic reply which said they have a lot of questions so it might take time to get an answer.I got the same automatic response even with the chatbot.
Same issue here!I booked three reservations last Saturday, still haven’t received them.I asked for help via e-mail but still haven’t got an answer.
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