Hi. In short, we are trying to figure out if we will have enough time to Transfer Trains in Brussels. (Bruxelles Midi).We will be changing Trains in Brussels - on our way from Ghent to Luxembourg, ultimately to Trier.One of the possible routes shows ICE Trains coming into Brussels on Platform 7. We would then transfer to Platform 10, for the next leg to Luxembourg. There is less than 10 minutes between the two trains. We are hoping that Platform 7 is close to Platform 10. Without a Station Map, it is hard to determine the distance. We will both have a rolling suitcase. One of us has a slight back issue. We can walk, but we are not fast (or power) walkers. If anyone has been to Brussel Zuid (Bruxelles Midi) can you tells us how far apart the Platforms are? Is 7-8 minutes enough time to get from Platform 7 to Platform 10? We have heard that the Tickets will be good for the full day. So, worst case scenario, if we miss the Train (that is 7 minutes between), there should be another one aft
Im non European but my kids are European age 4-11 . they also have non -european passports. We all live out of Europea. How can I buy passes for us? interails or eurails? Can I just buy eurail for all of us? Thanks so much for your help!
I need to return my paper pass as soon as possible.The return label that came with the paper pass has the address:Eurail. B.V., Int. Business Return Service, I.B.R.S./C.C.R.I. No.7, 3500 ZA Utrecht (NL).Can I know if this is the correct address to send the paper pass to?Also, I would like to know if the return label guarantees delivery, as I am sending the pass from the United States. If the return label cannot guarantee delivery, can I use DHL or FedEx to send it to the above address?This is the return label that I have received:I have already sent this question to customer service a couple of days ago, but I have yet to receive a response. I would greatly appreciate it if someone from Eurail can answer my question as soon as possible.Thank you very much! Yun
I have a Eurail Pass and booked a Reservation and it has myself and my partner sitting nowhere near each other. I have seen questions here about changing seats and no one has a good answer. You can’t tell me that we are expected to travel around Europe on a Pass we bought for travelling together not sitting with each other??? That is not acceptable and no one should think it is.
Hi, I'm in my second day of a 7-day travel pass. The Rail Planner App is not working, the issue is the same that happend to Tarek here https://community.eurail.com/eurail-interrail-passes-41/mobile-pass-disappeared-completely-771 but his solution it's not working for me. I've sent emails to support but anyone is answering. The mobile pass doesn't shows in the app section and that section requests me to add a pass. When I do the proper steps, the app says me that the mobile pass has been added in this phone and I can check it in the app section. It's a loop: when I go back, the pass stills missing. Any idea?
I bought my pass a few hours ago but the confirmation email has not arrived yet and there is no order in the overview but the pass is already charged, what can I do? I have contacted support.
Hi all First time interrailing here so it is possible I am being stupid but when trying to book our first sleeper train from copenhagen airport to berlin hbf I cannot for the life of me find out where to book a reservation and all I see is this [pictured]. I understand sometimes you need to book this reservation with third parties but none of the suggested ones seem to even have this train listed? Does this simply mean that this train is already fully booked or am I making a mistake? Many thanks
Hi,I wonder if anyone knows if it is crucial or probably ok not to list the *exact* right S-Bahn train in Germany for local travel? I will spend the weekend in a city where the S-Bahn is convenient to get to our hotel so will use my pass for that. However there are loads of different S-Bahns going from the Hauptbahnhof every 2-3 minutes, so I’m just wondering how crucial it is that I manage to see if it’s S1 or S2 or S3 or whatever, then log that on my pass and activate it before I enter the train..? Or would any S-Bahn train listed be ok to activate even if I happen to go the two stops on another one..?Thanks for any advice!
Hello everyone! From Interrail's "Rail planner" application, I can't find out which trains are included in the pass and whether it covers night routes. In particular, in the case of Norway, a search for the following trains (found on the railway companies' website) returns no results. I refer to the following trains:
Ciao a tutti! Dall’applicazione “Rail planner” di Interrail non si riesce a capire quali treni siano incusi dentro al pass e se questo copre le tratte notturne. In particolare, nel caso della Norvegia, la ricerca dei seguenti treni (trovati nel sito delle compagnie ferroviarie) non restituisce nessun risultato. Mi riferisco ai seguenti treni: Riuscireste a indicarmi se sono inclusi nel pass? Grazie a tutti :)
Hi, ive just booked a private sleeper compartment for me (female) and my son, however I have realised that I have booked first class but have 2nd class pass!the option of 2nd class private sleeper didn't have a discount for interrail so was more expensive - why is that?the cheapest option has gendered carriages, so i assume if I booked for me and my son we would we end up in separate ones.Annoying that its going to cost me so much more to go 2nd class than 1st!
Hi! I’m going to be travelling with my interrail pass, together with 2 of my parents (Eurail pass holders) and now we are on the stage of trying to book all the necessary reservation seat. I have several questions:So after learning how to work with the app, is it true that in the interrail app itself, we only need to save the trip routes in our app, then slide and activate the yellow QR code on the day of travel (this is to show the ticketing staff that we have the ticket for the train). Whereas for the reservation seat, we just need to purchase separately from the official website (e.g. SBB, DB, RailEurope, TrenItalia, etc). So later on we have an e-ticket of the number of the seat as well from these websites. Is this correct? I’m trying to book our first seat reservation (for the train of Paris Est -> Strasbourg on 23rd July at 06.52 A.M just like the one stated on the rail planner app). However, the I’m not sure if it’s possible to book seats for all three of us together as the w
The exact same seat reservation is €6 on OBB website and $60 on EuroRail. How is this legal and possible? Seems like they are ripping off foreigners. How can I file a complaint with local government and train agencies ?
iI’m planning an interrailing trip for summer (July & August) 2024. I was just wondering whether I should book all my hostels before going or just wait and see or will this be expensive/booked up? What if I decide to leave a place a day earlier than planned and then that messes all the hostel reservations up or is this not possible? And should I just book my flight home whilst I’m there in case I add places onto the end or will it be really expensive?
Hello,I want to reserve the bicycle place in AVE train for traveling between Barcelona and Madrid on the 26 January. According to Renfe website, this is mandatory: “Keep in mind that you must add the Bicycle Add-on when you buy your AVE and Larga Distancia (long distance high-speed) tickets if the bicycle exceeds the maximum hand luggage dimensions, it is free! “https://www.renfe.com/es/en/travel/informacion-util/luggage/bicycles-and-kick-scooters-_non-electric_I already booked my seats from the interrail website, but the option to book the bicycle place was not present.On renfe website, I did not find a way to only book the bicycle place without buying a ticket...Anyone know how to book the bicycle space without buying a passenger ticket?Or do you have experience of taking AVE train without a reservation for bicycle or special luggage? did you managed to get in ?Thanks in advance :)
Hello, I am currently Interrailing and my 3 month global pass just disappeared from the app. When I try to add it again, I get an error message saying that the pass is already on my device. Maybe it is, but neither can I see my pass nor my trip.I have already submitted a zendesk support request this morning, but I got an automated email reply that the pass number in the support request was invalid. I then responded to this email with my correct pass number and since then I haven’t heard anything from the interrail support.Are there any other ways of getting support for this issue? I have not reinstalled the app yet as I don’t know if it is safe to do so while my pass is active. Regards, Marc
Hi, I am trying to reserve this panaromic route for May 2nd but getting this message. What does this mean? Do I still need to get the reservations? Note, I have the global pass.
Hi, I will be travelling between my country of residence (UK) and the EU 3 times during 1.5 months and wondering if there is some option that allows multiple entry-exits from one’s country of residence? I had considered getting a Eurail pass, but don’t think I’ll be allowed to long-term. Does anyone have any suggestions?
Do you have a train from eastbourne to london?
Hi, I am thinking to take this ride. Any suggestions on the trains? Or could this be done better? Also, just to make sure this will be regarded as a 1 day travel, right?
I'm currently travelling in Slovakia my Interrail pass has suddenly disappeared off app with 3 days travel left , help needed urgently , how do I contact Interrail urgently to get it back on , I've sent a request but it'll take days for a reply , this is ridiculous. I need a contact phone number urgently
Hey, I’m traveling first time SOLO Interrail this Summer for about 1,5-2Months. I want to see as much as possible I have an apporiximate route. Zurich(2) - Nice(2) (+Monaco(1)) - Madrid(3) - Lisbon(4) - Porto(3) - Paris(4) (I’ve read about the Olympics already, maybe an alternative?) - Bruxelles(4) - Amsterdam(4) - Hamburg(3) Berlin(5) Prague(2) Bratislava(1) Budapest(2). The days I planned so far I wrote in the ().But I’m just not quite sure how much days to plan in for each city.. Could you help me plan my Route? I would also love to hear of some very nice cities to visit too:)
HelloWe are a family of 4 travelling between Hamburg and Stockholm and next Stockholm to Narvick.I wanted to privatize a compartment but it's 4 times more expensive than taking 4 berth.... Do you know if there's a way to do it without it being too expensive?Do you recommend the Snalltaget for the Hamburg Stockholm trip?
Hello Interrail Community,On May 11th, we plan to start our journey back home from Barcelona to Munich. We intended to purchase our seat reservations at the Renfe counter in Barcelona, but we were informed that from May 9th to May 13th, there are no trains running from Barcelona to Paris (or anywhere like Avignon). Now we are searching for an alternative route to return to Munich (or somehow to Paris), but we can't seem to find any route.(We also would leave one day earlier) Have we overlooked something? Does anyone know of an alternative? Any help would be greatly appreciated.Greetings.
Hello All, I have purchased an interrail global pass to travel from France to Switzerland. with 4 days of travelMy country of residence is France. Please let me know if the following route will be ok for my inbound and outbound limits?Day 1: Paris (France) to Geneva (Swiss) (outbound)Day 4: Basel (Swiss) to Strasbourg (France) and then Strasbourg (France) to Paris (France) (inbound) Since I want to go to a specific Train station at Paris which has no direct train from Swiss...I have to First go to Strasbourg (in France) and then take another train from here to Paris.Will these be counted as one inbound journey or two? In other words, will my journey from Strasbourg to Paris be included in the pass? Thank you in advance for the answer!
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