I would suggest to look also on this similar question: And on the Eurail website you get the informations where you can book assistance for wheelchairs. Also on trains without reservations, you need in most cases to book assistance to get into the train. https://www.eurail.com/en/help/interested-in-eurailing/traveling-with-a-caregiver Also I would suggest to ask Eurail Customer Service directly, they should be able to help you (I hope so). https://eurail.zendesk.com/hc/en-001 Thanks for the links Angelo. There is some really useful information in them. I came across some of it when I was searching for the answer to my very simple question,” How do I reserve a wheelchair seat using a Eurail pass”I never found an answer to this question, because there isn’t one!You cannot book a wheelchair seating allocation using a Eurail pass. This is the answer to my simple question.This really needs to be addressed.
You are right Brendon. We have travelled the world with our daughter and find that phone service/ website bookings are totally different to the face to face contact at airports/ stations. When people see what we are dealing with, they are always understanding and will go out of their way to assist us. The problems occur though when they have no more wheelchair space on the train to give, or no other seats left in the carriage where our daughter has been seated etc. This is the frustrating part.SNCF saying that they can move our daughter to a wheelchair seat, but cannot move one of us to be with her because the ticket is through another company, just doesn’t make sense? It is through the same company as my daughters ticket that you could move? But I also can see that it is not their fault. If I had just done a paid ticket with SNCF, there would be no problems.In general we have the airlines issues sorted, knowing exactly what we need to do, and have had no probelms with train travel pre
Latest update.Booked a seating reservation on the TGV from Brussels to Strasbourg. Foolishly thought I would be able to change seat allocations on the SNCF website, but no you can’t. Had our relative in France call and try to get our seat allocation moved to a wheelchair & carer seat. They managed to get our daughter moved to a wheelchair seat, but SNCF said that they couldn’t move one of us to a seat next to her.So as it stands we are in a totally different carriage to our daughter, who has no control of any of her body. Hopefully the conductor will give her a drink and move her/ scratch her when she asks. To anyone who is searching for answer to wheelchair seal allocations, the answer save yourself the stress and don’t do it.It’s 2023 not 1923, intergration for disabilities should really be an easy thing for major organisations and doing things like booking a wheelchair seat on a train should be a simple task. Thankfully, booking a paid seat on the Eurostar / SNCF is relatively
Belgian railways have a dedicated number for travelling with reduced mobility: https://www.b-europe.com/EN/Reduced-Mobility It's a regular phone number, so it should be cheaper to call. They also have a dedicated booking page, but that only seems to work for regular tickets. As you say the site is great for booking regular tickets, same as is the Eurostar website. I’m not sure why they don’t give the option for using a Eurail pass. Frustrating indeed.
Thanks for the replies.I understand that with regional trains, the need for booking a wheelchair space won’t be that important. It worries me that on the major legs (Eurostar) it’s probably more important, and it should be easier to book on these major routes. I am calling SNCB International +32 70 79 79 79 (€ 0.30/min) tonight as we have reserved tickets on the Eurostar and now need to see if we can get the seating changed to one wheelchair spot with a seat beside for a carer. Will update for future answer seekers.
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