Replies posted by Thomas Aalstrup Rasmussen

2 Replies

Thomas Aalstrup Rasmussen
Thomas Aalstrup RasmussenRail rookie
asked in Train connections & reservations

Seat reservaton for Renfe Confort Premium

  accepting the risk of the ticket getting lost in the mail (DB assumes no liability if this happens) Did they say that? AFAIK, in the EU the sender is responsible until post is delivered.  I suppose Deutsche Bahn would be liable as a last resort if the ticket never shows up. I think the risk of the ticket getting lost in the mail was highlighted to me because the system does not allow duplicates in this case - a lost ticket cannot simply be printed again, so even if DB is willing to offer a replacement, this is dependant on seat availability. Also, I believe tickets are sent out in an untraceable second class letter, which is typically only considered lost when the recipient still have not gotten it weeks after dispatchment.

5
Thomas Aalstrup Rasmussen
1 year ago
Thomas Aalstrup Rasmussen
Thomas Aalstrup RasmussenRail rookie
asked in Train connections & reservations

Seat reservaton for Renfe Confort Premium

Thank you both for your answers, it’s highly appreciated!After posting here, I stumbled upon a list of Renfe international agencies and decided to give that a try. It took some time…They have no agencies in Denmark where I live, or in Scandinavia for that matter In NL, they have TREINREISWINKEL BV, but they won’t help if you didn’t buy your Interrail pass through them In Belgium, they are supposed to have SNCB EUROPE, but the email provided does not work, and I did not try calling In Germany, they have BAHNAGENTUR GLEISNOST, but I found them bureaucratic to deal with, and they demanded my acceptance of a 15€ fee on top of shipping costs before they would even tell me if they could help, which I refused In the UK, they have three agencies: FFESTINIOG TRAVEL has the DB system, so obviously can’t help TRAINSEUROPE LTD. said they could not sell these tickets (unclear why) INTERNATIONAL RAIL initially claimed Interrailers couldn’t travelled in Confort Prémium, but I asked them to double

5
Thomas Aalstrup Rasmussen
1 year ago
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