Replies posted by JohannB

3 Replies

J
JohannBRight on track
posted in Train connections & reservations

Zurich - Vienna 40467 wrong timing

To add even more to the fun, not only interrail planning is wrong. Checking on Ceske Drahy for instance, both schedules are still showing for today and trains have different identification:  

6
R
Railmaster
5 months ago
J
JohannBRight on track
posted in Train connections & reservations

Zurich - Vienna 40467 wrong timing

Thank youYes, I have raised a claim. I could not speak directly with any customer service  but someone did and got as a response that the probable best option was to take the same train, next day. Again, I was not alone in this situation and we were 10-12 people waiting there, so definitely was an issue with the reservation system…As it was late time all the desks were closed. We tried to engage SBB agents but they could only confirm that train had already gone and directed us to Eurail. Will probably be a funny memory in a few years from now, but surely was highly displeasing on the moment.

6
R
Railmaster
5 months ago
J
JohannBRight on track
posted in Train connections & reservations

Zurich - Vienna 40467 wrong timing

Ticket (seat reservation) was booked on Friday from the Interrail website, it was part of a journey suggested by the application. And train is still showing at 21h40 on the application, as we speak…  

6
R
Railmaster
5 months ago
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