Would you mind explaining how you manage to do that, I have been experiencing the same problem and can't seem to figure it out for the life of me. It would be a great help!
@RemkoBak do you mean via the italiarail site for example? Because in order to do that you need a paper pass. Or do you mean on the treinstation while you are travelling, because am i anxious the train will already be full the day before and we have kind of a tight scedule.
@Nanja may I ask what you exactly mean by 'missing data' and where I could complete that. The only place I can add data it once again asks for a pass cover number which we, since we have mobile passes, don't have. Am i missing something or do you maybe know what number I should put in the space 'pass cover number' for people with a mobile pass who i'd like to add to my account.
@seewulf okay! I've emailed them, I'm hoping I get a working pass cover number. Thanks for the help!
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