Thank you so much that was very helpful!
The seat reservation issued on paper which was required for this route. Paper passes were the only option. The Eurail pass we have (virtual pass)!
I contacted PostNL and they told us to contact another mail delivery company, who has no idea what we are talking about since we don’t have a tracking number or anything. Does anyone know how we can get a reply from Eurail customer service sooner?? We leave for our trip on Wednesday in less than 3 days!!!! Maybe we can pick up the paper passes from the Innsbruck train station? Either way, we need a reply as we need that train ticket in order to get from one accommodation to another.
We ordered the reservation on June 3rd and were told it would be delivered by June 16th. PostNL (the tracking company) said that it arrived in the destination country (USA) on June 14th and the latest update is from June 17th, which just says that the delivery time is still unknown. I cannot figure out what the shipping company is.
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