Hi, I put my pass for my friend and I into the app. We used a travel day from Bruselles to Vienna (Austria). It tells us that “seat reservations required”. We can see a QR CODE but we don’t understand how to book our seats . HELP US please it’s really difficult to understand this app and be helped by interrail … Thank you in advance, Manon & Héloïse
Hey, My phone got stolen this thursday which had my TWO mobile pass activated on it. I’m set to travel but I’m unable to activate my TWO pass on a new device. I have used two methods of contact on the website but the bot doesn’t understand my questions !! . I’m worried that I won’t get a reply and sort out my pass before my travel start. Please can anyone provide any help or advice on how to get back my pass ? For information, I got 2 pass for my friend and me on the same email address and there are paid with the samed credit card. I have the billing confirmation. We had already booked our trip to Vienna ! HELP PLEASE
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