Topics started by Samyuktha Chandrasekar

1 Topic

S
Samyuktha ChandrasekarRight on track
asked in Train connections & reservations

Can't access the self-service reservation tool

Hello! I am getting ready for a 2 month Eurail trip and I cannot seem to book my reservations for my first country, Norway. This could all be my own error but I would really appreciate any guidance someone may have!I have a first class 2 month mobile global pass and my journeys for Norway show up in the Rail Planner as reservations required. Every time I open the “Book reservations” page on the Eurail site after logging in though, I do not see any timetable for me to book.I added the 3 journeys I need for Norway onto my trip in the Rail Planner app and connected my pass (didn’t activate yet) and I still cannot see anything once I follow the steps in-app to get to the reservation self-service. Even when I log into my account on the site and go to “My trips and travelers”, the site shows me a blank page which I assume means that they have not even recognized that I created a trip on the app and connected my pass. I have been getting really confused and would appreciate any sort of help,

12
S
1 year ago
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