Like the title says. My partner and I purchased two two-month passes a couple weeks ago in anticipation for our upcoming trip of Western Europe and I can say, without a doubt, that the user experience of this website/service has been incredibly poor, confusing, unhelpful, and unnecessarily stressful. There are a multitude of reasons why so I’m going to list them out numerically.Consistent missing data - Whenever we first wanted to make reservations/plan out our trip, the entire country of Ireland and the majority of the UK stations were missing from the search bar. They simply would not appear. We kept scrambling around to figure out what to do and if we misread the locations served. We eventually went on the Irishrail website and placed a reservation just in case. A couple of days later both Ireland and a handful of different UK stations were functioning again on the app/website. It worked out either way because we wanted to place a reservation leaving the Dublin Station anyway and it
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