My partner and I have had to cancel a Spanish Interrail trip and rebook other European destinations, due to the dishonesty of EU Rail. Booking seat reservations in Spain is ridiculously complicated (you either have to be in the country at a specific station, or try to navigate the phone system to order a paper ticket ).Also, we calculated that seat reservations for a first class pass are extremely expensive -almost equivalent to buying news passes each! And the fact that many RENFE staff apparently DON’T recognise the EUrail mobile pass is worrying.WHY are RENFE even still part of EU Rail, when you can’t book seat reservations by email and they are disinterested in EURail customers?What is the point in using a fist class EU rail pass, where seat reservations are an added, extra financial cost?We are extremely unhappy, as we were looking forward to visiting Spain, but the apathy of EURail and RENFE have crushed this dream.
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