Good evening,I have ordered my first reservation for TGV and Thalys this saturday through the interrail website.The payment succeeded, but right thereafter I got an 403 error. After refreshing a couple of Times I got a order confirmation that stated that i would receive the tickets within 30 minutes. It is 1 hour later and i still havent received An email. Also the tickets are not visible in my account.I have sent a support ticket but they try to reply within 2 days, but i already leave saturday 07:00 in the morning. I am shocked that there is no telephone number available either. As i have only used a german one country pass before, i never had any (reservation) issues before.Do you have any tips for me how to reach out for help? Thank you in advance, Kevin
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.