I need help!!
I am a student and a bit broke right now. My Mother and Grandma wanted to visit me in England and I booked the tickets for them. A lot went wrong already and I am just done for the day.
the actual problem was when I booked the seat reservation for the Eurostar. The payment just didn’t go through. So I waited and waited and then followed the instructions on the help page and restarted the whole process. Same problem. Then I decided to use my credit card instead of my bank account even though I need to save that money.
and now it went through 3 times 😭😭 I can’t cancel it and I’m not getting a refund on the page. I don’t find a way to contact somebody helpful and I just don’t have the money to pay for 6 Eurostar reservations.
please help me. How can I get the money back, since it was a technical issue and I just followed the interrail instructions
best Jule
Best answer by seewulf
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