I’ve just purchased seat reservations for a trip from Paris to Strasbourg through RailEurope. I was really surprised to read
“Please print them on plain A4 paper before travel and present on board. Do not print in "economy mode" as this can make barcodes illegible. Please note that the tickets must be printed; they cannot be presented via a laptop or mobile phone screen.”
This is not a big deal as I probably would have printed off a copy of the seat reservation anyway, but I have always in the past shown tickets whether they be seat reservations or actual tickets on my phone upon inspection. I have the RailEurope app and there are perfectly good images of the tickets obtainable through that app. Is there some reason that I am missing why they insist on having paper copies?
Peter