Reservation not available

  • 3 August 2021
  • 2 replies


I am Tim and want to travel with nine other friends from Karlsruhe by train to Arezzo on 13. 08. 2021 Our problem is this: We have to reserve seats for train routes in Italy, but we are unable to do so as there is no price or route available for more than two people! But when you book as an individual, everything is there and available! Now I wonder why this is so? Are there too many people on a trip and we need to split up? As I said, even with two people in total in one trip we can not reserve the seats! No matter what time on that day.

For a very quick feedback I would be very grateful! !



Best answer by Nanja 4 August 2021, 17:41

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2 replies

Userlevel 7
Badge +14

the next DB Reiszentum can sort the reservations for you :) or you call DB Booking hotline and select Bahn Tix = Pickup from ticket machine :)

Userlevel 7
Badge +8

Hi this is an issue on our side, but this can be solved with a workaround which is explained here. You can also go for one of the alternative ways of booking like suggested. Cheers,