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Seat reservation- asked for pass cover number


We booked euro rail pass. Trying to reserve seat but it’s asking for cover number. As we book through mobile there aren’t any cover number available. How do we sort out this situation? 

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Best answer by seewulf 11 June 2022, 18:58

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Userlevel 7
Badge +9

The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number. 

https://www.sncf.com/en/customer-service/contact-us/telephone

 

 Press #85 for English, no booking fees, reservations are sent via e-mail

 

To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number?

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly

Userlevel 7
Badge +14

Which Route? which date?

You can get the PassCoverNumber from Customer Service.

12 / 6/2022 

Traveller name Pass number
 
Sivakumar Nadraja 8KZJDC
 
Thurairaj Sergran MJHZNG
 
Poobalan Marimuthu L97H1F
 
Jayurajan Retnam82YTNM

It 8.56 am from Mulhouse to Paris 

 

How do I contact customer service?

Userlevel 7
Badge +9

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new post, and you will get advice. 

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